13 Nov
|
Bhanzu
|
Bengaluru
Bhanzu is a fast-growing global edtech company building AI-powered learning experiences and transforming how students learn mathematics across 20+ countries. Founded by Neelakantha Bhanu Prakash, our mission is to eliminate math phobia and inspire students to excel in STEM.
As we scale globally, we're looking for a Director – Community, Partnerships & Events to drive growth through strong partnerships, impactful events, and community building.
It also includes proactive communication, follow-ups, and building strong customer relationships.
Manage inbound and outbound customer calls in a timely and qualified manner
Maintain detailed and accurate records in CRM systems
Meet defined KPIs including CSAT, quality scores, response time, and productivity metrics
Excellent verbal communication skills in English and Hindi
Basic proficiency in CRM tools and computer systems
📌 Hindi/English Speaking Customer Service Agent (Bengaluru)
🏢 Bhanzu
📍 Bengaluru