13 Nov
|
Gratitude
|
Chennai
About the role
We are hiring a Global Payroll Tower Lead in Chennai to lead end-to-end payroll operations across EMEA countries for a client. You will own payroll governance, compliance, vendor and client management, and payroll integrations with Workday and ServiceNow . The role suits a payroll leader with deep EMEA knowledge, strong stakeholder communication and hands-on experience with Workday Connector, PECI and PICOF . Payroll implementation experience is a plus. It is a 5-day onsite role in Chennai.
Key responsibilities
Payroll operations
- Lead monthly payroll processing across multiple countries, with accuracy, timeliness and statutory compliance (tax, social security, pensions)
Governance and compliance
- Set up controls, keep the team audit-ready and follow local regulations
- Manage GDPR and data privacy requirements
Workday integrations
- Own and improve payroll integrations, and validate data flow through Workday Connector, PECI (Payroll Effective Change Interface) and PICOF (Payroll Interface Change Output File)
ServiceNow
- Manage payroll service requests, incident triage and the knowledge base in ServiceNow
- Track SLAs and drive continuous improvement
Vendor, client and stakeholder management
- Oversee external payroll providers, including governance and performance
- Work with HR, Finance, Compliance and country leaders, with clear communications, dashboards and executive updates
Controls and reconciliation
- Own gross-to-net reconciliations, finance postings, approvals and payment files
- Run pre-payroll and post-payroll controls
Change and projects
- Lead transitions, new country go-lives,
implementations and payroll transformation projects
- Manage parallel and other testing, knowledge transfer (KT) and due diligence (DD)
Reporting and analytics
- Build metrics and reports on observations, accuracy and variances
- Drive insights and root-cause analysis using advanced Excel
Required qualifications and experience
- 10+ years in multi-country payroll, with at least 5 years focused on EMEA (the header says 8 to 15 years)
- Bachelor’s degree in Finance, HR, Business or equivalent
- Hands-on Workday payroll integrations (Connector, PECI, PICOF)
- ServiceNow for case management
- Advanced Excel (Power Query, Pivot, VLOOKUP/INDEX-MATCH)
- Strong understanding of EMEA statutory rules, tax, social contributions, GDPR and local payroll calendars
- Exceptional written and verbal communication, executive-ready reporting and vendor negotiation skills
- Experience in project management, change management and cutover
- Willing to work 5 days a week onsite in Chennai
Preferred qualifications
- Payroll certification such as CIPP or APA
- Power BI or Tableau
- Jira and Confluence
- Payroll implementation experience
- SFTP and encryption for payroll files
Job details
Role
Global Payroll Tower Lead
Location
Chennai, onsite 5 days
Experience
8 to 15 years
Salary
Competitive, based on experience
Shift
To be confirmed
Why join
- Lead global payroll across EMEA for an international client
- Hands-on work with Workday integrations and ServiceNow
- Lead current country go-lives and transformation projects
- Clear path to senior payroll and HR operations leadership
📌 Global Payroll Tower Lead Jobs Chennai | EMEA | Workday
🏢 Gratitude
📍 Chennai