Account Management, Client Relations, Client Retention, Customer Experience, Customer Success, Real Estate
Property Manager
C$30,000–C$36,000 Annually | Full-Time | Remote | Eastern Time Hours
Royal York Property Management is hiring experienced Property Managers to manage the owner and tenant experience across active residential property-management files.
Direct property-management experience is preferred but not required. Strong account, portfolio or client-service managers with experience managing multiple files, relationships and escalations are encouraged to apply.
This role is for someone who can keep files moving, keep clients informed, manage urgent issues and remain organized in a high-volume workplace. We are looking for someone who can take ownership of client outcomes, manage multiple properties and files simultaneously, and communicate professionally with property owners, tenants, internal teams and service providers.
Act as the main point of contact for property owners and tenants throughout the management relationship.
Manage multiple active clients, properties and files with strong organization and follow-through.
Handle time-sensitive property and tenancy matters with urgency, professionalism and clear communication.
Collect, review and track required property, owner and tenant documentation.
Maintain complete CRM records, including notes, tasks, follow-ups, updates and file movement.
Support a structured, process-driven property-management experience from onboarding through ongoing management.
Three to five or more years of property management, account management, client success, client services,



relationship management or comparable client-ownership experience.
Proven ability to manage multiple clients, properties, accounts or active files simultaneously.
Strong process discipline and comfort working within a structured CRM and task-management system.
Professional judgment when handling complaints, escalations, deadlines and sensitive client matters.
Excellent written and spoken English.
Direct property-management, leasing, real estate operations or housing-related experience.
Experience supporting both clients and end users, such as owners and tenants or customers and service providers.
Experience working with North American clients.
Experience in a high-volume, service-based, operations-heavy or SLA-driven environment.
Experience coordinating maintenance, leasing, payments, documentation or service-provider activities.
Remote Technology Requirements
Computer with at least 16GB of RAM
Professional and quiet environment for calls
Compensation
Total annual compensation ranges from C$30,000 to C$36,000 , based on experience, qualifications and performance.
Candidates with direct property-management experience, strong owner and tenant communication skills, and proven success managing a high volume of active files may be considered near the top of the range.
Complete details regarding base compensation and performance bonuses will be shared during the interview process.
If your background aligns with the position, you'll receive a link to complete a short pre-recorded video interview from our recruitment partner within 24–48 hours of applying.

📌 Property Manager - Remote (Chennai)
🏢 Royal York Property Management
📍 Chennai