Roles & Responsibilities

Lead Management: Handle incoming leads, qualify prospects, understand customer requirements, and maintain consistent follow-ups to drive conversions.

Customer Engagement: Build rapport, actively listen to customer needs, and provide professional guidance throughout the buying journey.

Product Presentation: Conduct experience centre presentations and product demonstrations, explaining features, benefits, applications, and specifications.

Sales Conversion: Prepare and explain quotations, handle objections, negotiate within approved commercial limits, and close orders in line with sales targets.

Commercial Management: Communicate pricing, scope, inclusions, exclusions, payment terms, and delivery dependencies accurately.

CRM Management: Maintain accurate customer records, lead status, follow-up activities, quotations, and sales pipeline updates in the CRM.

Internal Coordination: Ensure complete handovers to the design team, including customer requirements, product selections, approved scope, and commercial commitments.

Order Coordination: Work closely with design, operations, finance, and delivery teams to support smooth order execution.

Customer Satisfaction: Manage customer expectations, coordinate query resolution, and ensure commitments are communicated and followed through.

Business Growth: Achieve assigned sales targets and contribute to repeat business, customer referrals, and long-term relationships.

Process Compliance: Follow company policies relating to pricing, approvals, payments, documentation, warranty, and after-sales service.





Qualifications & Skills

- Graduate in Business Administration, Marketing, Sales, Interior Design, or a related field. Equivalent relevant experience may also be considered.
- Experience in sales, business development, retail sales, consultative selling, or interior products is preferred.
- Robust communication, presentation, interpersonal, and negotiation skills.
- Ability to understand customer needs and recommend appropriate products or solutions.
- Knowledge of lead qualification, sales follow-ups, quotation handling, and order closure.
- Familiarity with CRM software, MS Excel, and sales reporting.
- Basic understanding of pricing, commercial terms, and customer relationship management.
- Willingness to learn technical product specifications, interior product applications, and company processes.
- Strong ownership, self-discipline, integrity, resilience, and a customer-first attitude.
- Ability to work towards sales targets while collaborating effectively with internal teams.

What We Expect from You

- A target-oriented approach with a strong sense of ownership.
- The ability to build trust and act as a reliable advisor to customers.
- A commitment to accurate communication and fulfilment of customer promises.
- A collaborative mindset and willingness to learn, accept feedback, and improve.
- A focus on customer satisfaction, business growth, and referral generation.

Interested candidates: Apply to [email protected] with your updated resume.

Mandatory : Interior work experience & fluency in both Tamil & English

📌 Interior Design Consultant (Chennai)
🏢 JOMO HOME INTERIORS
📍 Chennai