Roles & Responsibilities Lead Management: Handle incoming leads, qualify prospects, understand customer requirements, and maintain consistent follow-ups to drive conversions. Customer Engagement: Build rapport, actively listen to customer needs, and provide professional guidance throughout the buying journey. Product Presentation: Conduct experience centre presentations and product demonstrations, explaining features, benefits, applications, and specifications. Sales Conversion: Prepare and explain quotations, handle objections, negotiate within approved commercial limits, and close orders in line with sales targets. Commercial Management: Communicate pricing, scope, inclusions, exclusions, payment terms, and delivery dependencies accurately. CRM Management: Maintain accurate customer records, lead status, follow-up activities, quotations, and sales pipeline updates in the CRM. Internal Coordination: Ensure complete handovers to the design team, including customer requirements, product selections, approved scope, and commercial commitments. Order Coordination: Work closely with design, operations, finance, and delivery teams to support smooth order execution. Customer Satisfaction: Manage customer expectations, coordinate query resolution, and ensure commitments are communicated and followed through. Business Growth: Achieve assigned sales targets and contribute to repeat business, customer referrals, and long-term relationships. Process Compliance: Follow company policies relating to pricing, approvals, payments, documentation, warranty, and after-sales service. Qualifications & Skills




• Graduate in Business Administration, Marketing, Sales, Interior Design, or a related field. Equivalent relevant experience may also be considered.
• Experience in sales, business development, retail sales, consultative selling, or interior products is preferred.
• Strong communication, presentation, interpersonal, and negotiation skills.
• Ability to understand customer needs and recommend appropriate products or solutions.
• Knowledge of lead qualification, sales follow-ups, quotation handling, and order closure.
• Familiarity with CRM software, MS Excel, and sales reporting.
• Basic understanding of pricing, commercial terms, and customer relationship management.
• Willingness to learn technical product specifications, interior product applications, and company processes.
• Strong ownership, self-discipline, integrity, resilience, and a customer-first attitude.
• Ability to work towards sales targets while collaborating effectively with internal teams. What We Expect from You
• A target-oriented approach with a solid sense of ownership.
• The ability to build trust and act as a reliable advisor to customers.
• A commitment to accurate communication and fulfilment of customer promises.
• A collaborative mindset and willingness to learn, accept feedback, and improve.
• A focus on customer satisfaction, business growth, and referral generation. Interested candidates: Apply to [email protected] with your updated resume. Mandatory : Interior work experience & fluency in both Tamil & English

📌 Interior Design Consultant (Chennai)
🏢 JOMO HOME INTERIORS
📍 Chennai