Job Description and Job Role
Handling inbound calls related to policies.
Follow up with the internal team for Pre-Auth cases.
Convincing customers related to claims.
Provide Claim & Pre-Auth status to customers and hospitals.
Update daily tracker to escalation team.
Guide the customer about claims procedures.
Providing information related to corporate and individual policies.

Criteria : Graduation and Below Graduation

Fresher or Experience

Salary : According to company standards.

Shift Timings : Day Shift for Females

Rotational shift for Males

Working Days

6 days working and 1 week off(rotational week off)

Work Location : Whitefield, Bangalore

Key Skills
inbound callsCalling

Education
UG:_Graduation Not Required

Company Profile : Vidal Health Insurance




TTK Healthcare Services is a part of the 74 year old TTK Group providing TPA services to leading general insurance companies. TTK as a TPA provides call center, customer-relations and claim settlement services to the policy holders.
Company Info
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Contact Company:_Vidal Health Insurance
Address:_TOWER 2, 1ST FLOOR,PLOT NO.13,14,15,,SJR I PARK,EP, IP AREA,WHITEFIELD, BANGALORE, Karnataka, India

Salary : Not Disclosed by Recruiter

Industry: BPO / Call Centre

Functional Area: Customer Success, Service & Operations

Role Category: Customer Success, Service & Operations - Other

Role: Customer Success, Service & Operations - Other

Employment Type: Full Time, Permanent

📌 Call Center Executive Bengaluru
🏢 Vidal Health
📍 Bengaluru