Role & responsibilities
Assist customers/online gamers with queries related to platform features and usage
Explain bonus terms, promotions, and offers clearly
Escalate technical or transactional issues to relevant internal teams
Coordinate with internal departments for issue resolution
Forward account-related requests (verification, changes, etc.) to appropriate teams
Ensure excellent customer experience and satisfaction.
Shifts: Day (8 am - 4 pm), Evening (4 pm - 12 am)
Must be able to Read, Write and Speak Hindi.
Graduates and Undergraduates both can apply.
Basic understanding of iGaming or willingness to learn quickly
Robust problem-solving and attention to detail
Ability to work in shifts
Freshers with good Hindi Language Skills can apply.
Job Types : Full time, Permanent
Pay: ₹200,000.00 - ₹300,000.00 per year
Perks :
Health insurance
Leave encashment
Provident Fund
Work Location: In person
📌 Walk In Customer Support Executive Chat Support Hindi Non Voice Bpo Bengaluru
🏢 Trupp Global Technologies
📍 Bengaluru
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