POSITION OVERVIEW

Soni Officemate is looking for a detail oriented Ecommerce & Quick Commerce Operations Executive to manage high volume order processing and dispatch across platforms like Amazon, Flipkart, Instamart, Zepto, and Shopify.

This role is critical to ensuring quick dispatch, platform compliance, and zero operational errors in a high speed setting.

KEY RESPONSIBILITIES

Platform Order Processing
Process daily orders from Amazon, Flipkart, Shopify, Instamart, Zepto
Ensure SKU mapping, quantities, and platform specific requirements are accurate
Maintain platform wise order tracking and status updates

Quick Commerce Operations
Handle time sensitive order flow for Instamart, Zepto, Blinkit
Coordinate with warehouse for rapid picking and dispatch
Ensure strict adherence to platform SLAs and cut off times

Dispatch & Logistics
Generate shipping labels and coordinate with courier partners
Ensure same day or next day dispatch as per platform requirements
Track pending orders and escalate delays immediately

Shipment Tracking & Issue Resolution
Monitor deliveries, delays, and NDR cases




Coordinate reattempts and reduce RTO %
Resolve platform related issues quickly to avoid penalties

Returns & Exceptions
Manage returns, cancellations, and reverse logistics
Ensure proper handling and stock reconciliation

QUALIFICATIONS
Graduate (Commerce, Business, or related field)
0 to 2 years experience in ecommerce or quick commerce operations
Familiarity with Amazon Seller Central, Flipkart Seller Hub, or similar platforms
Basic knowledge of GST invoicing
Strong Excel skills and attention to detail

WHY JOIN US
A leadership role in a leading stationery brand with significant market impact
Prospect to work with a growing and dynamic team
Competitive compensation and benefits
Room for creativity and innovation in your work

WORKING HOURS & LOCATION
Monday to Saturday, 9:30 AM to 5:30 PM (IST)
Based at our Nagpur head office

Pay: ₹9,815.88 - ₹20,000.00 per month

Advantages :
Health insurance
Life insurance
Paid time off
Provident Fund

Work Location: In person

📌 Ecommerce & Quick Commerce Order Processing Executive Nagpur
🏢 Soni Polymers
📍 Nagpur