Department: Food & Beverage

Job purpose: Lead a restaurant section or shift, ensuring attentive service, team coordination, accurate orders and a consistently clean dining environment.

Stewards and assigned service staff during shift

Key duties and responsibilities

· Conduct pre-shift briefing on reservations, specials, unavailable items, allergens, VIPs and service priorities.

· Inspect table settings, menus, mise-en-place, uniforms and restaurant cleanliness before service.

· Allocate stations and monitor order taking, food delivery, table maintenance and timely clearance.

· Know menu ingredients, preparation styles, portion details, dietary options and prices; communicate allergens carefully.

· Coordinate order timing and special requests with Kitchen and Beverage teams.





· Check guest satisfaction during the meal and resolve routine issues within authority; escalate serious complaints.

· Verify bills, discounts and payment handover according to controls; never alter prices without approval.

· Coach stewards, monitor grooming and etiquette, and complete shift handover and incident notes.

Qualifications and experience

Hotel Management diploma or equivalent hospitality experience; prior restaurant service experience, including team-leading, preferred.

Required skills and attributes

Guest engagement, menu knowledge, organisation, leadership, attention to detail and calm service recovery.

Salary and perks : not disclosed(as per experience)

Pay: ₹11,000.00 - ₹25,000.00 per month

Advantages:

- Food provided

Work Location: In person

📌 Restaurant Captain (Bengaluru)
🏢 Tycoons
📍 Bengaluru