13 Nov
|
Anant cars auto
|
Bengaluru
13 Nov
Anant cars auto
Bengaluru
_ Service Advisor_
Company: Anant Cars Auto Pvt. Ltd.
Position: Service Advisor
Department: Service
Industry: Automobile / Car Dealership
Experience: 1–5 Years
Job Location: Bengaluru, Karnataka
Employment Type: Full-Time
Job Summary
We are looking for a customer-focused and experienced Service Advisor to join our car showroom service team. The candidate will be responsible for handling customer service requirements, coordinating vehicle servicing and repairs, and ensuring customer satisfaction throughout the service process.
Key Responsibilities
- Welcome customers and understand their vehicle service and repair requirements.
- Prepare job cards with accurate customer and vehicle details.
- Explain required repairs, service schedules, and estimated costs to customers.
- Coordinate with technicians and workshop teams to ensure timely vehicle delivery.
- Provide regular updates to customers regarding service progress.
- Explain invoices and additional repair requirements to customers.
- Handle customer queries, complaints, and service-related concerns professionally.
- Ensure customer satisfaction and maintain long-term customer relationships.
- Follow up with customers after vehicle delivery.
- Achieve assigned service targets and maintain service quality standards.
Required Qualifications
- ITI / Diploma / Any Graduate preferred.
- 1–5 years of experience as a Service Advisor in a car showroom or automobile dealership.
- Good knowledge of car servicing, maintenance, and basic vehicle systems.
- Good communication and customer-handling skills.
- Basic computer knowledge and experience with service-related software.
- Solid coordination, problem-solving, and time-management skills.
Key Skills
- Customer Relationship Management
- Automobile Service Knowledge
- Communication and Negotiation
- Job Card Preparation
- Workshop Coordination
- Customer Complaint Handling
Salary
As per industry standards and candidate experience.
Job Location
Bengaluru, Karnataka.
Contact Details
HR Contact: Dharma
Company: Anant Cars Auto Pvt. Ltd.
Contact Number: +91-XXXXXXXXXX
Interested candidates can share their updated resumes or contact HR for further details.
Pay: ₹22,000.00 - ₹35,000.00 per month
Benefits:
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
📌 Service Advisor (Bengaluru)
🏢 Anant cars auto
📍 Bengaluru