- Handle incoming calls, customer enquiries, and front-desk operations.
- Communicate with prospective and existing clients and follow up on leads.
- Coordinate with sales, marketing, technical, and installation teams.
- Support marketing activities, promotional campaigns, and social media management.
- Maintain customer databases, records, and daily reports.
- Manage office administration, documentation, emails, and scheduling.
- Coordinate client meetings, appointments, and internal activities.
- Assist management with day-to-day operational requirements.
Required Skills:
- Positive communication and interpersonal skills.
- Basic computer knowledge (MS Office, Excel, email).
- Customer-handling and coordination skills.
- Organised, proactive, and responsible approach to work.
- Prior experience in front office, administration, or marketing is preferred.