13 Nov
|
Nasdaq
|
Bengaluru
Job highlights
- We are looking for candidates with a genuine desire and drive to deliver top technology solutions to todays markets and willing to work in UK Shift. . You can expect an autonomous but rapid-paced work environment where you are recognized for your results and ability to drive things forward
Nasdaq Technology is looking for a passionate Technical Onboarding Specialist with focus on UNIX Trading, to join the Bangalore technology center in India. If Innovation and efficiency drive, you forward this is the place for you! Nasdaq is continuously revolutionizing markets and undergoing transformations while we embrace new technologies to develop innovative solutions, constantly striving to rewrite tomorrow. As a Technical Onboarding Specialist, you will be responsible for onboarding new and existing customers onto the Nasdaq Trade Surveillance Software as a Service (SaaS). In this role, you will manage the customers and stakeholders and perform hands-on technical integration data testing to onboard customers.
We are looking for candidates with a genuine desire and drive to deliver top technology solutions to todays markets and willing to work in UK Shift.
You can expect an autonomous but fast-paced work environment where you are recognized for your results and ability to drive things forward. Every day brings many opportunities to learn and grow and rewards with the global impact we build. We are looking for candidates with a genuine desire and drive to deliver top technology solutions to todays markets.
With this position we offer
Join the FinTech Client Success organization, an integral part of Nasdaq s growth and success. Our mission is centered around continuously improving customer experience, ensuring that our clients optimally utilize Nasdaqs world-leading platforms and services to achieve their desired business outcomes. We believe in advancing and powering economic progress for all, and our dedication to this purpose is reflected in our investments in new capabilities, including cloud and AI, as well as top-tier talent.
Role Responsibilities
Client Engagement:
- Effectively conduct regular meetings with customers from post-sales to go live.
- Establish strong relationships with key stakeholders to ensure customer happiness and retention.
- Prepare and deliver tailored project plans to the customers.
- Comprehend and explain the Nasdaq Data Specifications to the customer.
- Understanding client requirements and drafting change requests to best suit their needs.
Implementation:
- Assist customers in data mapping and exchange specific queries.
- Perform data quality tests on customer data and work closely with the customer to resolve issues.
- Set up the application configurations as per the customer requirements and data quality.
- Preparation of customer sign-off document and go-live activities at the end of the UAT testing.
- Implement changes as per the change request document and perform vital testing to ensure the changes are working as expected.
Team coordination:
- Work closely with functional analyst, sales, support development teams to ensure smooth onboarding for all the new clients.
- Work closely with customer and functional analysts on requirement gathering, analysis and drafting of change request documents.
Planning and Reporting:
- Provide weekly project status reports to internal and external stakeholders.
We expect you to have:
- In-depth expertise in Capital markets, UNIX Customer Management.
- At least three years of experience in the Capital Markets domain with exposure to multiple products like Equities, Future, Options, etc.
- Demonstrated ability working on Unix / Linux commands from basic to sophisticated
- Prior experience working on version control tools like GIT.
- Understanding of regular expressions.
- Education: Any Engineering degree or equivalent experience
It would be great if you
- Understanding of OTC markets like Forex, Fixed Income etc.
- Understanding of trading protocols like FIX, Omnet etc
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Technical Onboarding Specialist (Bengaluru)
🏢 Nasdaq
📍 Bengaluru