TEAM LEADER OUTBOND COLLECTION

ELIGIBILITY Experience: Minimum 1 year as a Team Leader in Outbound Collections Industry Preference: BPO / NBFC / Banking / Financial Services / Collections Employment Type: Full-Time Work Mode: Work from Office Location: Bengaluru

REQUIRED SKILLS • Minimum 1 year of experience as a Team Leader in Outbound Collections.

• Strong knowledge of collection processes and customer handling.

• Excellent leadership, team management, and people-management skills.

• Strong coaching, counselling, and mentoring abilities.

• Good customer escalation and conflict-resolution skills.

• Strong analytical and problem-solving skills.

• Ability to identify performance trends and take corrective actions.

• Good knowledge of MS Excel, MS Word, and MS Outlook.

• Valuable written and verbal communication skills.

• Strong coordination and interpersonal skills.

• Ability to work under pressure and achieve targets and deadlines.

• Customer-centric approach with a focus on quality and compliance.

• Ability to take quick and practical decisions on operational issues.

INTERESTED CAN SHARE CV : HR SWETHA (phone hidden)

📌 Team Leader (Bengaluru)
🏢 Filza enterprises
📍 Bengaluru