13 Nov
|
Lifesight
|
Bengaluru
13 Nov
Lifesight
Bengaluru
About Lifesight
Lifesight is a Unified Marketing Measurement platform that helps marketers make better decisions. We're a team of 130+ professionals serving 300+ customers across five offices in the US, Singapore, India, Australia, and the UK.
We're building advanced marketing intelligence and AI-powered solutions that help businesses make smarter decisions, automate workflows, and improve operational efficiency.
About the Role
Lifesight is seeking a Product & Deployment Lead to help shape AI-powered products, deliver customer solutions, and establish scalable implementation processes.
You will work closely with the founders, engineering teams, and customers, combining product management, hands-on engineering, and operational ownership.
The role involves understanding business problems, building AI-powered solutions, managing deployments, and ensuring successful customer adoption.
This is a hands-on individual contributor role with opportunities to develop and lead a team as the business grows.
Key Responsibilities
Product Management & Development
- Work closely with founders to translate the product vision into a transparent roadmap and achievable releases.
- Engage with customers to understand their business processes, challenges, and priorities.
- Identify opportunities to improve business operations through AI and automation.
- Define product requirements, workflow designs, and measurable success criteria.
- Prioritize features and improvements based on customer needs and business impact.
- Convert recurring customer requirements into scalable and reusable product capabilities.
AI Solution Development & Deployment
- Work with customer teams to understand their data, business requirements, and technical environments.
- Build and implement integrations, data mappings, AI workflows, agent configurations, and user interfaces.
- Use Python or TypeScript/JavaScript, SQL, REST APIs, and AI coding tools to develop and troubleshoot solutions.
- Build and deploy LLM-powered workflows and AI agents, including tool integrations and human-in-the-loop processes.
- Test solutions across different scenarios, identify potential failures, and implement appropriate recovery mechanisms.
- Collaborate with engineering teams and customer IT teams during pilots, production deployment, and stabilization.
- Develop reusable implementation frameworks and technical documentation.
Customer Implementation & Delivery
- Own customer engagements from requirement gathering and solution design through deployment and handover.
- Manage project timelines, milestones, dependencies, and deliverables.
- Communicate progress, identify potential risks, and resolve implementation challenges.
- Conduct customer onboarding, training, and knowledge-transfer sessions.
- Ensure customers can independently operate deployed solutions and manage supported exceptions.
- Monitor solution performance, customer adoption, and business outcomes after deployment.
Process Improvement & Operations
- Develop standardized processes for customer discovery, implementation, testing, deployment, and support.
- Maintain accurate records of customer requirements, project progress, and support activities.
- Track implementation effort, operating costs, and delivery capacity.
- Identify opportunities to automate internal workflows using AI-powered solutions.
- Capture customer feedback and implementation learnings to improve future product development.
- Help establish scalable product, deployment, and operational practices as the organization grows.
Required Skills & Qualifications
- 2-5 years of experience in software engineering, technical product management, forward deployed engineering, solutions engineering, or AI-powered automation.
- Strong hands-on programming experience with Python or TypeScript/JavaScript.
- Proficiency in SQL, REST APIs, system integrations, and debugging.
- Practical experience developing or deploying Generative AI, LLM-based workflows, AI agents, or workflow automation solutions.
- Familiarity with LLM tool calling, evaluation, business-context integration, and human-in-the-loop workflows.
- Experience translating business requirements into technical solutions and working products.
- Strong understanding of product discovery,
requirement gathering, prioritization, and solution design.
- Experience managing end-to-end implementations, from initial discovery through production deployment and customer adoption.
- Robust stakeholder management, problem-solving, and communication skills.
- Ability to work independently, manage multiple priorities, and take ownership in a fast-paced environment.
- Experience using AI-assisted development tools to build, review, and debug code.
Good to Have
- Experience working with B2B SaaS products or enterprise software.
- Exposure to ERP, CRM, and third-party system integrations.
- Experience with customer-hosted deployments or enterprise IT environments.
- Familiarity with business process automation and operational workflows.
- Previous experience in a startup or early-stage product workplace.
- Experience building reusable AI solutions for multiple customers.
What Success Looks Like
- Successfully deliver AI-powered solutions that improve customer business operations.
- Ensure customers actively use deployed solutions and can manage supported workflows independently.
- Maintain clear implementation plans, timelines, and stakeholder communication.
- Convert customer feedback into meaningful product improvements.
- Build reusable deployment processes that reduce implementation time and improve scalability.
Why Join Lifesight?
- Work closely with founders and engineering teams on innovative AI-powered products.
- Take ownership of product development, technical implementation, and customer delivery.
- Build practical AI solutions that solve real business problems.
- Gain exposure to product strategy, engineering, and enterprise customer engagement.
- Contribute to establishing scalable processes and practices as the business grows.
- Be part of a collaborative team working at the intersection of AI, technology, and business operations.
How to Apply When applying, tell us about a product, AI solution, or workflow you helped take from an initial business problem to real-world use.
We would love to understand what you personally built or owned, the challenges you faced, and the impact your solution created.
You may also share a relevant project, demo, or portfolio if you have permission to do so.
📌 Product and Deployment Lead (Bengaluru)
🏢 Lifesight
📍 Bengaluru