JOB TITLE : Analyst, Client and Reference Data

DIVISION : Corporate & Institutional Banking

Location: Hyderabad/bangalore/Pune

BUSINESS UNIT: Markets Operations The Client and Reference Data team creates and maintains the client, settlement and reference data needed to support Markets Operations, trade execution, settlement and related operational processes.

- Process client and reference-data requests accurately and within agreed service times, following documented procedures and controls.
- Create and maintain client static data, customer records and settlement instructions from authorised requests.
- Create and maintain reference data such as rates, calendars, books, accounts and other assigned static-data attributes.
- Check requests for required information and approvals, referring incomplete or unclear instructions to an experienced colleague or manager.
- Complete required maker-checker, four-eye and workflow checks and retain appropriate evidence.
- Monitor assigned work queues and support the investigation and correction of rejected items or data exceptions.
- Work collaboratively with colleagues and stakeholders to resolve routine queries and support an accurate, timely service.
- Contribute ideas that could improve accuracy, efficiency and the colleague or client experience.

ACCOUNTABILITIES

- Build working knowledge of client and reference-data processes and how accurate data supports the Markets trade lifecycle.
- Complete assigned data creation, amendment and closure tasks in line with procedures, access permissions and agreed service expectations.
- Review requests for required identifiers,



supporting information and approvals before processing.
- Create and maintain client records, customer definitions, settlement instructions and related static data within the relevant systems.
- Create and maintain rates, calendars, books, accounts and other reference-data attributes where included within the assigned process scope.
- Complete required validation and independent-checking steps and correct identified errors before data is released or used downstream.
- Monitor work queues, pending items and rejected instructions, taking the documented action or escalating where the correct action is unclear.
- Respond to routine queries from colleagues and stakeholders clearly and promptly, seeking support for complex or higher-risk issues.
- Recognise that data errors can affect trade booking, matching, settlement, payments, reconciliation and reporting, and escalate potential impacts promptly.
- Maintain accurate workflow records, checklists and evidence so that completed activity is traceable.
- Support incident investigation, control testing, audit requests, testing and change activity by completing allocated actions.
- Follow Group policies, procedures, data standards, quality requirements and applicable regulatory obligations.
- Take ownership of personal accuracy, learning and development,



applying feedback and completing required training.
- Demonstrate

Banking Group's values and behaviours and contribute positively to an inclusive and team-oriented team.

Key Capabilities / Knowledge:

- Strong attention to detail and commitment to completing work accurately and consistently.
- Ability to follow documented procedures, checklists and control requirements.
- Good organisation and time-management skills, with the ability to manage assigned tasks and meet deadlines.
- Ability to identify missing or inconsistent information and seek guidance when the correct action is unclear.
- Basic analytical and problem-solving skills for investigating routine data exceptions and correcting errors.
- Clear written and verbal communication skills and confidence working with colleagues and stakeholders.
- Ability to work collaboratively, share information and respond positively to coaching and feedback.
- Awareness of the importance of data quality, record keeping, segregation of duties and operational controls.
- Ability to learn multiple systems and develop knowledge of client data, reference data and settlement instructions.
- Awareness of Markets products or operational processes is desirable, but detailed process knowledge can be developed in role.
- A proactive and adaptable approach to changing priorities, volumes and business requirements.
- Willingness to suggest practical improvements to working practices and the client or colleague experience.
- Professionalism, accountability and responsible behaviour when handling operational data.

📌 Opening for Analyst, Client and Reference Data(hyd/Bangalore/Pune) (Bengaluru)
🏢 ENRICH AND ENLIGHT BUSINESS CONSULTING PRIVATE
📍 Bengaluru