- Build and lead the Service & AMC vertical from the ground up — currently a zero-base function reporting directly to Director – Operations

- Own AMC revenue target: ₹2 Cr in FY26-27, scaling to ₹15 Cr by FY29-30

- Design and roll out AMC contract structures/scopes across Busways (BBT) and Automation installed base

- Own preventive maintenance scheduling and execution — inspections, joint/torque checks, insulation testing, thermal monitoring for BBT systems; equivalent scope for Automation

- Manage AMC vendor network where third-party service is used — selection, contract negotiation, SLA and performance monitoring

- Own client-facing service relationship for AMC accounts — renewals, escalations,



and service quality as the face of Techmech's post-installation support

- Recruit, train and lead the Service Engineer team as it scales

- Track and report service KPIs — response time, first-time-fix rate, contract renewal rate, margin per contract

- Coordinate with Design and Installation teams on installed-base handover documentation so AMC has clean records from day one of each project

- Drive EHS compliance on all service visits and coordinate spares/inventory planning for maintenance work

- Report AMC P&L; performance directly separate from installation project reporting

📌 Lead – Service & AMC - Techmech NM Solutions LLP - Bangalore (Bengaluru)
🏢 Shree NM Group
📍 Bengaluru