Job highlights

- Graduate,preferably in hotel management,facility management,or related field
- Minimum 3-5 years experience in soft services / facility management (especially housekeeping,guest management,events)

Facility Executive - Soft Services

Responsibilities

- Housekeeping Management
- Oversee daily housekeeping operations to ensure cleanliness and hygiene standards.
- Monitor cleaning schedules, inventory of consumables, and ensure timely replenishment of supplies.

- Guest Management

- Manage front office and guest relations, ensuring a welcoming environment for all visitors and clients.
- Coordinate with security and reception for smooth guest entry and exit.

- Event Management

- Support planning and execution of client/office events, ensuring all operational aspects are managed (venue setup, housekeeping, logistics).
- Liaise with vendors and internal teams for successful event delivery.

- Vendor Contract Management

- Supervise third-party contractors for housekeeping, pantry, and related services.
- Monitor contract performance and handle service audits.

- Administrative Process Compliance

- Maintain records, stock reports, meeting minutes, and monthly soft services reports.
- Monitor petty cash and vendor invoice processing as per company standards.

- Health,



Safety Crisis Management

- Assist in emergency procedures, health safety compliance, and business continuity planning for soft services.

- Continuous Improvement

- Identify and implement opportunities for improving soft service delivery and client satisfaction.
- Perform regular audits to ensure KPIs and SLAs are met.

- Team Management

- Lead and motivate the soft services team, ensuring high performance and alignment with company values.

Key Skills Requirements
- Minimum 3-5 years experience in soft services/facility management (especially housekeeping, guest management, events).
- Graduate, preferably in hotel management, facility management, or related field.
- Strong computer literacy (MS Office, emails, reporting tools).
- Knowledge of occupational health safety in workplace soft services.
- Excellent team management, communication, and client service skills.

Location

In office - Bengaluru, KA

Scheduled Weekly Hours

48

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Guest Relationship Executive (Bengaluru)
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