Customer Relationship Officer (Bengaluru)

Customer Relationship Officer (Bengaluru)

13 Nov
|
CSB Bank
|
Bengaluru

13 Nov

CSB Bank

Bengaluru

Job highlights

- The incumbent is also responsible for responding to customer requests and inquiries as well as cross selling relevant products basis customer needs . Graduation mandatory . Masters / MBA degree would be an added advantage . 0 4 Years of work experience . Banking experience would be an added advantage .
- Required Skills . Communication skills .

Role of Customer Relationship Officer is to provide exceptional service to our customers by promptly handling tasks, such as processing payments, accepting deposits, and handling withdrawals The incumbent is also responsible for responding to customer requests and inquiries as well as cross selling relevant products basis customer needs

Graduation mandatory

Masters / MBA degree would be an added advantage

0 4 Years of work experience

Banking experience would be an added advantage

Process transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies,



and answering questions

Informing customers about bank products and services and pitching relevant products basis customer needs

Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete

Maintaining and balancing cash drawers and reconciling discrepancies

Packaging cash and rolling coins to be stored in drawers or the bank vault

Handling currency, transactions, and confidential information in a responsible manner

Maintains customer confidence and protects bank operations by keeping information confidential

Keeping a clean, organized work area and a skilled appearance

Required Skills

Communication skills

Customer service orientation Selling skills Attention to detail

📌 Customer Relationship Officer (Bengaluru)
🏢 CSB Bank
📍 Bengaluru

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