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Objective The Branch In-Charge is responsible for leading and managing all aspects of assigned branch operations, with full accountability for profitability, operational excellence, customer satisfaction, and regulatory compliance. This role drives business growth through strategic planning, cost optimization, revenue enhancement, and team development, while ensuring alignment with ISO standards, company policies, and core values. The position requires a self motivated leader with strong business acumen, people leadership skills, and a proven track record of success.

Key Responsibilities

Operational & Financial Leadership

- Own and deliver the branch's Profit & Loss (P&L;) targets, ensuring sustainable growth and profitability.
- Develop and implement operational strategies to improve efficiency, service quality, and financial performance.
- Review branch P&L; performance regularly and establish short-term corrective action plans to address budget variances.
- Optimize resources including staffing, training, equipment, and systems to achieve corporate and regional goals.

Strategy & Business Planning

- Collaborate with senior management to define regional and local goals aligned with the branch business plan.
- Develop and execute policies, plans, and programs to meet current and anticipated operational needs.




- Drive continuous improvement initiatives across service quality, profitability, and growth.

Leadership & People Management

- Provide day-to-day leadership, guidance, and support to branch teams across operations, sales, customer service, and administration.• Build, coach, and lead a high-performing, world-class team aligned with company values.
- Oversee performance management, including goal setting, coaching, mentoring, and annual performance reviews.
- Address employee performance issues promptly and professionally in line with company policies.
- Ensure succession planning, training, and professional development plans are in place for key roles.

Sales, Customer & Relationship Management

- Develop and maintain solid customer relationships to ensure high service and operational standards.
- Support sales efforts through participation in customer presentations, bids, and promotion of company products and services.
- Provide product knowledge and training to operations and sales teams to support revenue growth.

Compliance & Governance

- Ensure full compliance with company policies, ISO standards, and applicable regulatory requirements.
- Standardize procedures, systems, and processes to meet customer and regulatory expectations.

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Suparba

HR Recruiter

Growing Careers

Mobile: 919148500498

Email: [HIDDEN TEXT]

📌 Branch in charge (Bengaluru)
🏢 Growing Careers
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