Job highlights

- Preferred Skills

- Develop Bash / Shell scripts for data collection,troubleshooting and remediation. . Work with Service Desk,EUC,Endpoint Management and Application Support teams to improve endpoint experience. .

- Experience with Jamf Pro,Microsoft Intune or similar endpoint management tools .

Key Responsibilities

- Support and troubleshoot enterprise macOS endpoints, including performance, application, OS, network, security and user/profile issues.

- Support both Apple Silicon and Intel-based Macs and macOS upgrades/readiness.

- Work with endpoint management platforms such as Jamf Pro, Microsoft Intune or equivalent MDM/UEM tools.

- Use Nexthink for device health, performance, application and employee-experience monitoring.

- Develop and maintain Nexthink Investigations, Dashboards, Alerts, Campaigns and Remote Actions.

- Identify recurring Mac issues and implement proactive monitoring and automated remediation.

- Develop Bash/Shell scripts for data collection, troubleshooting and remediation.

- Work with Service Desk, EUC,



Endpoint Management and Application Support teams to improve endpoint experience.

Mandatory Skills

- 2-4 years of hands-on macOS support/engineering experience in an enterprise environment.

- Strong macOS troubleshooting and command-line skills.

- Valuable Bash/Shell scripting knowledge.

- Experience with Jamf Pro, Microsoft Intune or similar endpoint management tools.

- Knowledge of device configuration, application deployment, patching and compliance.

Preferred Skills

- Hands-on knowledge of Nexthink, particularly:

- Investigations and Dashboards

- Remote Actions

- Campaigns and Alerts

- Device/application performance analytics

- DEX monitoring and proactive remediation

- Python, PowerShell or JavaScript knowledge is an added advantage.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Analyst II Infrastructure Services (Bengaluru)
🏢 DXC Technology
📍 Bengaluru