- Must have good knowledge in working on MS office applications.
- Role of Collections/Cash app for global customers - Reporting actual Cash Applications/ Collections against monthly targets - Quality review of Cash Application/Billing process - Follow up through mails and calls - Escalation of issues to Stake holders.
- Should be able to solve & help customers and business teams in case of queries related to their invoices - Research and analyse the disputes/deductions in ERP - Follow-up with various departments to get supporting documents/info for dispute/deductions resolution - Ability to monitor and maintain assigned accounts for receivable reaching prescribed collection status and do so in a timely productive manner - Investigate and escalate, if necessary, customer claims of improper billing, billing disputes, other responsible parties, etc., - Deliver quality customer service by researching and responding to all internal/external stakeholders’ inquiries quickly, effectively and professionally - Excellent written & verbal communication, - Should have a good attitude to learn and be committed - Exposure in SAP/S4HANA will be added plus point

📌 Accounting Services Associate III (Bengaluru)
🏢 Conduent
📍 Bengaluru