Description

*

We are seeking an experienced IVR Tester to support the testing and validation of Google CES/CCAI/GDF/Google Agent Studio.

The role will work closely with Solution Architects, Business Analysts, Developers, and Business Stakeholders to ensure high-quality customer experiences across contact Center technologies and integrations.

Relevant Experience*

5+ Years of Experience in Contact center Testing

Mandatory skills*

QA with Google CES/CCAI/GDF/Google Agent Studio; Contact Center domain

Enable Skills-Based Hiring No ECMS REQ IDAdditional Details

- ECMS REQ ID : 581473
- Project Location 1 : Pan India
- Project Location 2 : (No Value)
- Project Location 3 : (No Value)
- Project Location 4 : (No Value)
- Delivery SPOC : -




- Relevant Experience : 5+ Years of Experience in Contact center Testing
- Mandatory skills : QA with Google CES/CCAI/GDF/Google Agent Studio; Contact Center domain
- Desired skills : -
- Domain (Industry) : -
- BGC (Before onboarding / After onboarding) : HybridOB
- Total Experience (Ex. 5-7 Years) : 5+ Years of Experience in Contact center Testing
- BGC Details : -
- BGC Vendor : -
- Mode of Interview : Face to Face
- WFO / WFH / Hybrid : Hybrid
- Please enter shift timings : General
- Shift Timings : General

📌 581473 - IVR Tester (Google CCAI / Contact Center Testing) (Bengaluru)
🏢 Trigent Software
📍 Bengaluru