Job Overview

360 Degrees Consulting is an exclusive partner of a US-based Auto Parts Aggregation Company. We support their sales operations by helping customers across the United States source quality used auto parts.

We are looking for experienced Telesales Executives with mandatory US Voice Process experience who can confidently communicate with US customers and drive sales through inbound and outbound calls.

Must Have (Mandatory)

- Minimum 2 years of US Voice Process experience
- Excellent English communication skills with neutral accent
- Experience speaking with US customers
- Willing to work night shift
- Ability to work from office in Bengaluru

Key Responsibilities

- Make outbound calls to customers in the United States to promote and sell used auto parts.
- Handle inbound calls and assist customers with product inquiries and orders.
- Understand customer requirements and recommend suitable auto parts.
- Upsell and cross-sell products when possible.
- Accurately record customer details, orders, and call outcomes in the system.
- Follow company sales scripts and processes to improve conversion rates.
- Maintain strong customer relationships to encourage repeat business.
- Achieve daily and monthly call and sales targets.




- Resolve customer queries and coordinate with internal teams when required.

Requirements

- Minimum 2 years experience in US Voice Process (Mandatory)
- Experience in International BPO / telesales / customer support
- Strong sales and negotiation skills
- Ability to work in a target-driven environment
- Basic computer and CRM knowledge
- Candidates should have reliable transportation for commuting

Education & Experience

- Diploma or Bachelor's degree preferred
- 2+ years International Voice Process experience
- Experience in B2C sales or telesales is an advantage

Benefits

- Paid Sick Leave
- Paid Time Off
- Fixed Monday–Friday schedule

Job Types: Full time, Permanent

Pay: ₹25,000.00 - ₹60,000.00 per month

Benefits:

- Health insurance
- Paid time off

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Education:

- Higher Secondary(12th Pass) (Preferred)

Experience:

- B2C sales: 2 years (Required)
- US voice process: 2 years (Required)
- BPO/International voice process: 2 years (Required)

Work Location: In person

📌 Inside Sales Executive (Bangalore)US Voice Process Telesales Executive (Night Shi (Bengaluru)
🏢 360 Degrees Consulting
📍 Bengaluru