Key Responsibilities
• Property Visit Coordination: Coordinate with the sales team and sales agents to track scheduled property visits, ensure visitors are attended to properly, and maintain accurate visit records.
• Customer Onboarding: Ensure customers who confirm their bookings are onboarded smoothly, including room allocation, documentation, payment verification, and move-in coordination.
• Property Operations Management: Oversee daily property operations and ensure rooms, facilities, cleanliness, and essential amenities are maintained properly.
• Customer Issue Resolution: Address customer complaints and property-related issues promptly. Ensure routine issues are resolved within 24–48 hours, depending on the nature and severity of the problem. Urgent issues must be escalated and addressed immediately.
• Resident Support and Conflict Management: Handle customer concerns, disputes, and behavioural issues professionally. Communicate with residents, understand the problem, and take appropriate action to resolve conflicts while maintaining a peaceful living workplace.
• Monthly Rent Collection: Monitor monthly rent payments, follow up with residents before and after due dates, maintain payment records, and coordinate with the accounts team regarding outstanding payments.




• Coordination with the Sales Team: Maintain regular communication with sales agents regarding upcoming visits, customer feedback, booking confirmations, move-in dates, and room availability.
• Complaint Tracking and Follow-ups: Maintain a proper register or digital tracker for customer complaints, actions taken, responsible personnel, and resolution timelines. Follow up with customers to confirm that issues have been resolved.
• Resident Relationship Management: Build positive relationships with residents, understand their concerns, and ensure a comfortable and satisfactory living experience.
• Reporting and Documentation: Submit regular reports to management covering property visits, new move-ins, occupancy, rent collection, pending payments, complaints, maintenance requests, and unresolved issues. Key Performance Expectations (KPIs)
• Accurate tracking of all property visits and their outcomes.
• Smooth and timely customer onboarding.
• Routine complaints resolved within 24–48 PERKS Free Food and Accommodation About Company: Our sales consulting company provides expert solutions to help small and medium-sized businesses grow successfully.

📌 Property Manager Co Living PG Bengalore in Bangalore (Bengaluru)
🏢 Revolutionary Groups
📍 Bengaluru