Company: Gramathupaal Department: Sales

Location:
Ganapathy, Coimbatore Position: CRM Executive No. of Vacancies: 1 Reporting To: Sales Head Position Summary We are looking for a customer-focused CRM Executive to manage customer interactions, maintain CRM records, support sales activities, and ensure a positive customer experience.

Key Responsibilities
• Handle customer enquiries and communications.
• Maintain accurate customer information and CRM records.
• Follow up with customers and support customer retention.
• Coordinate with the Sales Head regarding customer requirements.
• Update customer-related information regularly in the CRM.
• Track customer follow-ups and pending enquiries.
• Understand customer requirements and provide appropriate support.
• Maintain customer-related reports and documentation.




• Coordinate with the sales team for smooth customer service.
• Support the sales team in improving customer conversion and retention. Work Details

Working Hours
8:30 AM – 6:30 PM Weekly Off: To be discussed Notice Period: 3 months Requirements Required Skills
• Customer/consumer handling
• CRM management
• MS Excel
• Good communication skills
• Follow-up skills
• Customer relationship management
• Reporting and documentation Candidate Requirements Qualification: Any UG Degree

Experience:
1–2 years Age: 23–30 years preferred Gender: Female preferred Languages: Tamil & English Perks

Salary:
₹13,000 – ₹18,000 per month Incentive: Applicable after 3 months

📌 CRM Executive (India)
🏢 ECOG GROUP OF COMPANIES
📍 India