Hiring | Inbound Sales Representative – Customer Support

Company: Diensten Tech Limited

Job Location: Adugodi, Bengaluru

Experience: 6 months+

Employment Type: 12-Month Contract

Work Mode: Work From Office (WFO)

Shift: US Night Shift

Cab Facility: Two-Way Cab (Within 25–30 km radius)

Job Description

We are hiring Inbound Sales / Customer Support Professionals with excellent English communication skills, a strong interest in sales, and experience in voice-based customer service.

Candidates with 6months+ of experience in Voice Processes, Customer Support, Inbound Sales, Upselling, or Cross-Selling are welcome to apply!

Key Responsibilities

- Handle inbound customer calls and resolve customer queries.
- Manage customer complaints, escalations, and objections.
- Identify opportunities for upselling and cross-selling products or services.
- Deliver excellent customer service and ensure customer satisfaction.
- Resolve customer issues within defined SLAs.




- Achieve assigned sales and service performance targets.

Candidate Requirements

- Minimum 1 year of experience in Voice Process / Customer Support / Inbound Sales.
- Excellent English communication skills (Mandatory).
- Robust interest in the sales domain and willingness to achieve sales targets.
- Experience in Upselling and Cross-Selling is highly preferred.
- International voice process experience is an added advantage.
- Good customer handling, objection handling, and convincing skills.
- Comfortable working in US night shifts.
- Willing to work from office in Adugodi, Bengaluru.
- Comfortable with a 12-month contractual position.

Interview Process

- Round 1: English Communication Assessment ( Versant )
- Round 2: Virtual Interview

📌 Inbound Sales Representative (India)
🏢 Diensten Tech
📍 India