We're Hiring: Bangla-Speaking Telecaller

Company: CIKITSA INDIA

Job Type: Full-Time | Work from Office

Location: Bengaluru

About CIKITSA INDIA

CIKITSA INDIA supports international patients seeking medical care in India by helping them connect with hospitals and specialists and coordinating appointments, medical visa invitation letter assistance, travel and accommodation.

Job Description

We are looking for a confident and enthusiastic Bangla-speaking Telecaller to handle patient enquiries, make outbound calls, follow up with leads and assist our international patient coordination team.

Key Responsibilities

- Handle incoming and outgoing calls from prospective patients, particularly from Bangladesh.
- Contact and follow up with leads generated through digital marketing campaigns.
- Understand patient enquiries and explain CIKITSA INDIA's services clearly.
- Coordinate hospital appointments and connect interested patients with the relevant team.
- Maintain accurate call records, lead status and follow-up updates in Google Sheets or CRM.
- Follow up regularly with interested patients and ensure timely communication.
- Communicate professionally and empathetically with patients and their families.

Requirements





- Fluency in Bangla is mandatory.
- Good communication skills in English and/or Hindi.
- Basic computer knowledge and familiarity with Google Sheets.
- Good listening, follow-up and interpersonal skills.
- Previous experience in telecalling, customer support or sales is preferred.
- Healthcare or medical tourism experience will be an added advantage.
- Willingness to appear in short educational videos or reels is a plus.

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Key Work Requirement

- This is a full-time, office-based position.
- Work from home and remote working are not available.
- Candidates must be comfortable working from our office.

What We're Looking For

Someone who is confident on calls, patient in communication, responsible with lead follow-ups and comfortable interacting with international patients.

Interested candidates can share their resume at:

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Contact: (phone hidden)

Join CIKITSA INDIA and be part of a team making healthcare access easier for international patients.

#Hiring #TelecallerJobs #BanglaSpeaking #CustomerSupport #HealthcareJobs #CikitsaIndia

📌 Telesales Consultant (Fresher) (Bengaluru)
🏢 CIKITSA INDIA
📍 Bengaluru