Tele sales (India)

Tele sales (India)

14 Nov
|
Springfit Mattresses & Sleep Systems
|
India

14 Nov

Springfit Mattresses & Sleep Systems

India

Company Description Springfit Mattresses & Sleep Systems is one of India’s most trusted premium mattress manufacturers, with a legacy of over 40 years in luxury sleep solutions. The company designs a wide range of mattresses using advanced sleep science, including orthopedic spring, memory foam, gel-infused, latex, and charcoal-infused options, tailored to diverse lifestyles and comfort preferences. Products are customizable in size, fabric, and design, backed by proprietary Carbon Manganese Alloy Spring technology and an ISO:9001-certified in-house testing lab to ensure global quality standards. Springfit emphasizes ethical, sustainable practices, world-class production facilities in India, and a customer-first approach supported by a dedicated service team. The company focuses on delivering restorative, healthy sleep and long-lasting comfort to its customers. Role Description This is a full-time, on-site Tele Sales role based in Delhi, India. The Tele Sales Executive will connect with potential and existing customers via phone, introduce Springfit’s mattress and sleep solutions, explain product features and benefits, and guide customers through inquiries to close sales. Day-to-day responsibilities include handling inbound and outbound calls, maintaining lead and customer records in CRM tools, following up on prospects, and meeting individual and team sales targets. The role involves providing clear information on pricing, promotions,



and product specifications, coordinating with the customer service and operations teams for order processing, and gathering customer feedback to improve sales strategies. The Tele Sales Executive is expected to maintain a professional, courteous communication style and uphold Springfit’s customer-first values. Qualifications
• Strong Communication skills, including clear verbal interaction, active listening, and professional phone etiquette.
• Proven Sales skills, with experience in telesales or inside sales and the ability to achieve and exceed targets.
• Customer Service and Customer Support skills to handle inquiries, resolve concerns, and maintain positive customer relationships.
• Training skills to absorb product knowledge quickly and, where needed, guide customers on mattress selection and usage.
• Basic computer literacy and familiarity with CRM or call management software.
• Ability to work on-site in Delhi, India, in a quick-paced, target-driven environment.
• Strong problem-solving abilities, resilience, and a positive, customer-centric attitude.
• Prior experience in retail, consumer products, or home and lifestyle segments is an advantage.
• Minimum educational qualification: High school diploma or equivalent; a bachelor’s degree in business or a related field is preferred.

📌 Tele sales (India)
🏢 Springfit Mattresses & Sleep Systems
📍 India

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