Role: City Lead – Store Operations

Location:
Bengaluru Industry: Quick Commerce CTC: ₹23–28 LPA Preferred Profiles: Quick Commerce / Dark Store Operations

About the Role
We are looking for a City Lead – Store Operations to own and scale in-store/dark store operations across Bengaluru.

Key Responsibilities
- Lead end-to-end Dark Store / Quick Commerce operations across the city.
- Drive order fulfilment, delivery SLAs, order accuracy, productivity and operational KPIs .
- Monitor daily performance and implement corrective actions to improve efficiency.
- Build, manage and mentor Operations Managers, Fleet Supervisors and contract workforce .
- Own city-level P&L;, cost control, manpower productivity and profitability .
- Identify and implement initiatives for cost optimization and operational scalability .
- Collaborate with internal and external teams for client onboarding and capacity expansion .
- Drive network expansion,



market coverage and operational growth across Bengaluru.
- Act as the key point of contact for city-level escalations from clients, partners and internal stakeholders. Required Skills & Experience
- 5+ years of experience in Quick Commerce, Dark Store.
- Robust preference for candidates from leading Quick Commerce companies.
- Candidates currently working as City Lead / City Head / City Operations Lead are preferred.
- Strong experience in managing multiple dark stores and large operational teams .
- Excellent understanding of SLA management, productivity, manpower planning, cost optimization and P&L; .
- Hands-on, data-driven and strong problem-solving ability.
- MBA/Postgraduate in Supply Chain, Operations or Logistics is preferred.

📌 City Lead- Store Operations (Bengaluru)
🏢 EduRun Group
📍 Bengaluru