Greetings from 1Point1

Department: Human Resources
Designation: Business HR / HR Business Partner
Location: Bengaluru / As per business requirement
Reporting To: Head HR / Business HR Head

Role Objective

To partner with Business and Operations leadership in driving HR strategies, employee engagement, employee relations, talent management, performance management, and employee retention. The role will be responsible for ensuring effective HR support to employees and business stakeholders, with a strong focus on managing a diverse, multilingual workforce in a fast-paced BPO/BPM environment.

Key Responsibilities

- Business HR Partnership: Partner with Operations leadership to align HR initiatives with business objectives and drive workforce effectiveness.
- Employee Engagement & Retention: Drive employee engagement, retention initiatives, and attrition-control strategies to improve employee satisfaction.
- Employee Relations: Manage employee grievances, disciplinary matters, counselling, and conflict resolution effectively.
- HR Operations: Ensure smooth execution of employee lifecycle processes, HR policies, and coordination with internal HR teams.
- Performance & Talent Management: Drive performance appraisals, PIPs, talent development, succession planning, and employee career progression.




- Workforce Management & HR Analytics: Monitor attrition, absenteeism, headcount, and productivity while providing actionable HR insights to Operations.

Required Skills & Competencies

- Strong stakeholder management and business partnering skills.
- Excellent employee relations and grievance-handling capabilities.
- Solid communication and interpersonal skills.
- Ability to manage a multilingual workforce.
- Sound knowledge of HR policies and labour law compliance.
- Strong problem-solving and conflict-resolution abilities.
- Proficiency in MS Excel, HRMS, and HR analytics.

Desired Candidate Profile & Eligibility Criteria

- Education: MBA / PGDM in Human Resources or an equivalent qualification.
- Experience: 1–2 years of experience in Business HR / HRBP roles.
- Industry Experience: Prior experience in BPO / BPM / ITES / Contact Centre operations is preferred.
- Workforce Management: Experience in handling large employee populations and partnering with operational teams.
- Language Proficiency (Mandatory): Fluency in English, Kannada, and Telugu (both verbal and written communication preferred)

Interested candidates can call to HR Pruthvi - (phone hidden) or share your cv on same watsapp number

📌 Walk-in || Job Openings For Business HR (Bengaluru)
🏢 1POINT1
📍 Bengaluru