Job Description – Receptionist & TelecallerCompany: Vankar Space Innovations Pvt. Ltd.

Department: Administration

Designation: Receptionist & Telecaller

Location: Bangalore

Reporting To: HR & Admin Manager

Experience: 0–2 Years (Freshers can also apply)

1. Job PurposeTo manage front-office operations, handle incoming and outgoing calls, coordinate visitor management, and provide administrative support while ensuring skilled communication with clients, vendors, employees, and business associates.

2. Roles & ResponsibilitiesA. Reception & Front Office Management

- Welcome and greet visitors, clients, vendors, and guests professionally.
- Manage visitor entries and maintain the visitor register.
- Handle incoming calls and direct them to the appropriate departments.
- Maintain reception area cleanliness and ensure a professional appearance.
- Coordinate meeting room bookings and visitor appointments.
- Receive and distribute courier, parcels, and other deliveries.

B. Telecalling & Communication

- Handle incoming and outgoing calls professionally.
- Make follow-up calls to clients, vendors, and business contacts.
- Coordinate with the Sales & Business Development team for lead follow-ups.
- Maintain daily call records and follow-up trackers.
- Share company information and direct enquiries to the concerned departments.
- Follow up on pending enquiries and appointments.

C.



Administrative Support

- Maintain office contact lists and basic administrative records.
- Coordinate with HR, Admin, Accounts, Sales, and Operations teams.
- Assist with employee attendance-related communication and office coordination.
- Support basic data entry, documentation, and email communication.
- Ensure timely communication of messages to concerned employees.
- 3. Required Skills & CompetenciesGood verbal communication skills in English and Kannada.
- Hindi is an added advantage.
- Pleasant personality and professional telephone etiquette.
- Basic computer knowledge (MS Excel, Word, Outlook/Gmail).
- Good coordination and interpersonal skills.
- Ability to handle multiple tasks.
- Positive attitude and willingness to learn.
- 4. Educational QualificationPUC / Any Graduate.
- Freshers are welcome to apply.
- 5. Key Performance Indicators (KPIs)Professional handling of incoming and outgoing calls.
- Accurate visitor and call record maintenance.
- Timely follow-up of enquiries and messages.
- Effective coordination with internal departments.
- Proper reception and front-office management.
- Customer and visitor satisfaction.

Preferred Candidate: Female/Male candidates with good communication skills, a welcoming personality, and a service-oriented approach.

📌 Receptionist Cum Telecaller (Bengaluru)
🏢 Vankar Interiors Private
📍 Bengaluru