Introduction At IBM Finance & Operations, we are the backbone of IBM's transformation driving efficiency, transparency, and smart decision-making across the business. Our teams provide the insight and discipline that guide strategy, ensure financial strength, and enable IBM to invest in innovation and growth. Working in Finance & Operations means combining analytical skills with collaboration and curiosity.

You'll partner with colleagues across functions and geographies, using data, technology, and process excellence to create solutions that improve performance and deliver measurable impact. IBM offers continuous learning, career development, and a culture that values diverse perspectives. Join us and be part of a global team that keeps IBM moving forward, while building your own future in a dynamic and evolving environment.

Your Role and Responsibilities As a Procurement Operations Specialist, you will provide skilled support for purchase order processing and carry out tactical sourcing activities. Your role involves negotiating with suppliers, setting up and maintaining relationships with IBM clients and suppliers, and ensuring compliance with IBM Procurement policies.

Your primary responsibilities will include:

- Manage supplier onboarding, registration, activation, and ongoing support across procurement systems.
- Support suppliers with system access, electronic invoicing, documentation, and procurement requirements.
- Validate supplier creation and change requests and coordinate updates with Vendor Master teams.
- Maintain accurate supplier data and ensure compliance with company policies and controls.
- Work with Procurement, Accounts Payable, Compliance, and business teams to resolve supplier issues.
- Promote supplier use of Ariba and other self-service procurement tools.
- Monitor onboarding progress, resolve escalations, and meet agreed SLAs.
- Identify recurring issues and recommend process improvements or automation opportunities.

Required Education Bachelor's Degree

Required Technical and Professional Expertise

- Bachelor's degree in business, Supply Chain, Procurement, Finance, or a related field.
- Typically possesses 0-4 years of experience in Supplier Enablement, Vendor Management, Procurement Operations, Sourcing Support, or Procure-to-Pay operations.




- Experience working in SLA-driven environments and supporting global stakeholders and suppliers.

Preferred Technical and Professional Experience

- Strong understanding of supplier onboarding, vendor master data, supplier lifecycle management, procurement controls, and compliance requirements.
- Experience with Ariba, SAP, Coupa, ServiceNow, Oracle, or comparable procurement and case management platforms.
- Strong supplier relationship and stakeholder management capabilities.
- Excellent written and verbal communication, presentation, and training skills.
- Analytical mindset with experience using operational reports, performance metrics, and root-cause analysis.
- Experience contributing to process improvement, automation, or digital procurement initiatives.

Years of Experience 1 - 4

About Business Unit IBM Finance & Operations (F&O;) provides critical capabilities that enable IBM to operate as a data-driven enterprise powered by intelligent workflows. Our teams span Finance, Transformation & Operations, Strategy, and Mergers & Acquisitions. We partner across the company to drive business performance, enterprise transformation, and long-term growth.

Through data-driven insights, innovative solutions, and strategic execution, we help IBM deliver greater value to clients, partners, employees, and shareholders.

Your Life @ IBM In a world where technology never stands still, we understand that dedication to our clients' success, innovation that matters, and trust and personal responsibility in all our relationships live in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career. You'll be encouraged to be courageous and experiment every day, all whilst having continuous trust and support in an environment where everyone can thrive, whatever their personal or professional background.

Our IBMers are growth-minded, always staying curious, open to feedback,



and learning new information and skills to constantly transform themselves and our company. They are trusted to provide ongoing feedback to help other IBMers grow, as well as collaborate with colleagues, keeping in mind a team-focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions every day is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude, and always striving for an outcome-focused approach within everything that they do.

Are you ready to be an IBMer?

About IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason, and science, we can improve business, society, and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing, and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Other Relevant Job Details When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience. For additional information about location requirements, please discuss with the recruiter following submission of your application.

Locations - Bangalore, Karnataka, India

📌 Procurement Operations Specialist (India)
🏢 IBM
📍 India