COMPANY SNAPSHOT

ForeignAdmits is a global education technology platform (a part of Crizac Ltd.) that simplifies international admissions for students and consultants. It offers AI-driven CRM, university matching, visa preparation tools (VisaMonk, VisaMap), education loan support from 20+ banks, accommodation, forex, and insurance. It supports 600+ partners across India, Africa, and the Middle East and was backed by SEA Fund and UIV, with recognition from Stanford Seed Spark and AWS Activate.

ROLE: International Admission Counsellor

LOCATION: Bengaluru (hybrid) and Ahmedabad

DEPARTMENT: Admissions

EMPLOYMENT TYPE: Full-time

WORK SCHEDULE: 5 days a week; 6th day is either a half day or alternate Saturdays (as per team roster).

ROLE PURPOSE

Guide prospective students through the complete overseas education journey, from first consultation to admission and visa preparation. Provide accurate, empathetic counselling to students and parents, manage leads and applications, support documentation such as SOPs and resumes, and ensure timely follow-ups to improve conversion rates.

GOALS

- Help 50 to 200 students annually move successfully from enquiry to enrolment.
- Maintain high-quality counselling and documentation across multiple countries.
- Achieve strong conversion, follow-up compliance, and CRM discipline.
- Represent the company at online and offline events, seminars, and webinars.
- Support the product team with admission and visa documentation when needed.
- Build trust with students and families and generate referrals.

ELIGIBILITY

- Bachelor's degree in any discipline. A degree in Education, Counselling, Management, or a related field is an advantage.
- 1 to 5 years of experience in international student counselling, overseas education consulting, admissions advising, or a similar role. Highly motivated freshers may also be considered.
- Proven experience with multi-country admissions and visa processes is preferred.
- Experience handling UG, PG, and MBA applicants is preferred.
- Familiarity with CRM or student management tools, basic data handling, and digital platforms is beneficial.
- Comfort with AI-powered tools and digital resources is an advantage.
- Strong communication skills in English and at least one local language such as Hindi, Telugu, or another regional language.
- Ability to work in a hybrid setup in Bengaluru or Ahmedabad and manage multiple cases at once.
- Ethical, non-discriminatory, and student-first approach.

KEY EXPECTATIONS

- Provide end-to-end counselling for students and parents with empathy and accuracy.
- Manage the full lead-to-enrolment journey for a portfolio of 50 to 200 students annually.
- Advise on multiple destinations such as the UK, USA,



Canada, Australia, and others.
- Guide students on course and university selection, application documentation, SOPs, resumes, education loans, accommodation, and visa processes.
- Maintain same-day response times for new and existing leads.
- Follow up consistently as per the defined cadence with zero unactioned leads beyond 48 hours.
- Keep CRM records accurate, complete, and updated for every interaction.
- Meet application and visa deadlines with 100 percent adherence.
- Assist with academic editing, SOP writing, and resume editing at a high standard.
- Participate in online and offline events, seminars, and sessions on destinations, universities, and study abroad journeys.
- Coordinate with internal teams, partner consultants, and the product team.
- Leverage ForeignAdmits AI tools and digital resources in daily work.
- Support the product side occasionally with documentation for admissions and visas.

DAY-TO-DAY RESPONSIBILITIES

- Respond to student and parent inquiries via calls, emails, chat, and walk-ins.
- Conduct counselling sessions to assess profiles and recommend suitable universities and programs.
- Guide students on application requirements, SOPs, resumes, and other documents.
- Follow up with leads and applicants as per the communication cadence.
- Update the CRM with every interaction, document, and status change.
- Coordinate with internal processing teams and partner consultants on applications and visas.
- Track application progress and resolve student queries within defined timelines.
- Prepare and maintain reports and portal updates as required.
- Support visa documentation and file readiness checks.
- Conduct research on universities, courses, and destinations to provide accurate advice.
- Assist with education loan, accommodation, forex, and insurance guidance.
- Participate in webinars, seminars, and offline events when scheduled.
- Escalate issues and critical cases to senior team members in a timely manner.
- Maintain ethical, non-discriminatory, and professional communication at all times.

SKILLS REQUIRED

Functional Skills:

- Student profiling and multi-country counselling.
- Course and university knowledge across UG, PG, and MBA.
- Lead management, follow-up discipline, and conversion focus.
- Academic editing and high-quality SOP and resume writing.




- Visa documentation understanding and compliance.
- CRM and data management.
- Solid research skills for universities and destinations.
- Reporting and portal update proficiency.
- Event participation and seminar delivery.
- Comfort with digital platforms and AI-powered tools.

Behavioral Skills:

- Ownership and accountability.
- Result orientation and sales mindset.
- Empathetic and student-first communication.
- Excellent interpersonal and customer service skills.
- Problem-solving ability.
- Attention to detail.
- Relationship building with students, parents, and partners.
- Prompt, responsive, and organized work style.
- Ability to manage multiple cases simultaneously.

PERFORMANCE STANDARDS

- All leads must be actively followed up with no gaps.
- CRM must be updated for every interaction without exception.
- Application and visa deadlines must be met with 100 percent adherence.
- Counselling must be accurate, empathetic, and aligned with student profiles.
- Student and parent queries must be resolved within defined timelines.
- Academic documents such as SOPs and resumes must be high quality and error-free.
- No missed critical actions or deadlines.

WHAT WE OFFER

- Complete training and skilling support for destinations and processes you may not already know.
- A direct, dedicated, and guided path for career growth.
- Support for your own career development and profile building.
- Learning, mentorship, and grooming opportunities from senior leadership.
- Hybrid work flexibility with regular in-office collaboration for meetings, training, and student events.
- Exposure to AI-driven tools, digital resources, and a fast-growing global edtech platform.

WORK TIMING AND SETUP

- 5 working days per week.
- The 6th day is either a half day or alternate Saturdays, as per the team roster.
- Hybrid setup: work-from-home flexibility with regular in-office collaboration for team meetings, training, and student events.
- Locations: Bengaluru and Ahmedabad.
- Ability to work flexible hours during peak admission and visa seasons, if required.

REPORTING AND REVIEW

- Daily: Lead follow-ups, CRM updates, conversions, and student and parent communications.
- Weekly: Conversion rate, pipeline review, application status, and event planning.
- Monthly: Performance trends, student feedback, and documentation quality audit.

COMPENSATION & PERKS

- Salary as par with market standards
- Incentives on Conversions and Student Outcomes to make equal to or more than salary
- Incentives on Positive Student Reviews and Partners Reviews
- Sponsored Travel to University Events.
- FAM Trips Abroad on meeting goals and targets

📌 International Admission Counsellor (Bengaluru)
🏢 Foreignadmits
📍 Bengaluru