Mandatory Skills:

- Playwright with TypeScript

- API Automation

Desirable Experience:

- Healthcare or insurance domain experience is desirable.

- Previous Swan experience is desirable where required to understand legacy outcomes, source data, or test-data preparation.

Key Responsibilities

1. Develop and maintain the test approach, scenarios, automated scripts, and evidence for CRM product configuration.

2. Validate service definitions, routing rules, priority logic, and product-specific exclusions across CRM workflows.

3. Test end-to-end processing outcomes against agreed business scenarios, including approved, partially approved, rejected, and exception/manual review cases.

4. Validate business rules such as eligibility, limits, consumption, pre-authorisation, and product-specific variations.

5. Prepare required customer, policy, enrolment, authorisation, and transactional test data for each scenario.

6. Compare actual CRM outcomes against expected results, classifying variances as requirement gaps, configuration defects, test-data issues, or platform defects.

7.



Execute automated regression suites to ensure new or updated configurations do not impact existing products, workflows, or integrations.

8. Maintain traceability between Azure DevOps (ADO) requirements, acceptance criteria, test scenarios, defects, and business sign-off evidence.

9. Collaborate closely with Product, Business Analysts, Configuration, and Architecture teams to resolve defects and achieve sign-off.

10. Build reusable automation packs and regression frameworks scalable across future product batches.

Essential Skills and Experience

- Mandatory hands-on experience in Playwright with TypeScript and API Automation.

- Strong experience in CRM platform testing and end-to-end workflow validation.

- Ability to translate complex business rules and scenarios into reusable automated test cases.

- Strong defect analysis and root-cause identification skills.

- Hands-on experience with Azure DevOps (ADO) for test management, defects, and traceability.

- Solid stakeholder-management skills across Product, Business, and technical teams.

📌 Hiring Automation Tester with Datamatics - Mumbai/Bangalore (Bengaluru)
🏢 Datamatics
📍 Bengaluru