Position overview

We are looking for an experienced business leader to manage and grow strategic client accounts across MedTech, Aerospace, and Automotive. The role will focus on strengthening client relationships, driving upsell and cross-sell opportunities, expanding engineering engagements, and ensuring account retention and revenue growth. The ideal candidate should have strong experience in Engineering Services/ER&D;, strategic account growth, and managing senior stakeholders across global enterprise clients.

Job Qualifications & Requirements

- Portfolio Scale: Proven experience managing and expanding active $6M$10M Books of Business within Product Engineering Services (PES) or Engineering R&D; (ER&D;) networks.
- Multi-Domain Account Farming: Deep experience running and expanding technical team footprints within three complex engineering ecosystems:
- Automotive: Software Defined Vehicles (SDVs), ADAS, Infotainment, AUTOSAR architecture, and Electric Vehicle (EV) systems.
- MedTech: Class I, II, and III medical electronics, connected health software, and digital health tools.
- Aerospace: Safety-critical avionics, flight controls, HMI development, and satellite engineering systems.

- Commercial Metrics: Direct corporate accountability over metrics like Account Retention, Margin Maximization, SOW Renewal Rates, and YOY Portfolio Growth.
- Safety & Regulatory Literacy: Strong background operating within heavily standardized delivery workflows such as ISO 26262 (Automotive Safety), FDA compliance/EU MDR (Medical), and DO-178C / DO-254 / AS9100 (Aerospace).
- Executive Presence: Proven ability to manage relationship parity and build trust with mid to C-suite executive leaders inside established Global Capability Centers (GCCs) and OEM engineering divisions.
- Leadership Alignment: Ability to foster an inclusive, high-performing workplace that reflects SARACA’s certified top-tier workplace culture.
- Education:



Bachelor’s degree in engineering or a related technical domain; an MBA is highly preferred.

Essential Job Functions & Responsibilities
- Account Mining: Proactively pinpoint, pitch, and lock down organic upsell and cross-sell opportunities within active client business units to grow the portfolio beyond $6M.
- Commercial Compliance: Oversee complex statement of work (SOW) renewals, change orders, multi-year rate negotiations, and strict Master Service Agreement (MSA) alignment.
- Value-Added Cross-Selling: Map broader SARACA service capabilities across domains (e.g., cross-selling AI-driven Digital Integration or Technical Publications to accounts that currently only consume core Mechanical or Hardware design).

Operational Excellence & Delivery Alignment
- Delivery Liaison: Work closely with internal Delivery Heads, Delivery Leads, and Resource Managers to align engineering capacity with ongoing client milestones.
- Governance Tracking: Lead and prepare high-impact Quarterly Business Reviews (QBRs) and operational scorecards highlighting on-time delivery (OTD) and quality metrics.
- Escalation Resolution: Act as the primary point of contact for strategic delivery bottlenecks, deploying rapid root-cause fixes to safeguard account health and customer satisfaction scores.

Relationship, Loyalty & Culture Management
- C-Suite Trust: Cultivate elite client loyalty by mapping long-term engineering strategies to client roadmaps, measuring account satisfaction via company-led client surveys.
- Talent Pipeline Mapping: Work hand-in-hand with customer engineering directors to map out their product lifecycles, ensuring SARACA’s offshore engineering pipelines are trained and staffed to meet upcoming demand phases.

Employer Branding Advocate: Leverage SARACA's Great Place to Work status to attract, motivate, and retain top engineering talent allocated to your accounts, ensuring low attrition and stable delivery teams

📌 Director Business Development And Sales (Bengaluru)
🏢 Saraca Solutions
📍 Bengaluru