14 Nov
|
eJAmerica
|
India
Customer Care Executive – Voice & Sales Process
Job Type: Full-Time
Experience: 0–3 Years
Education: 12th Pass or Above
Age Criteria: 18–30 Years
Languages Required: English and Hindi
Starting Salary: ₹15,000 per month + Incentives
Job Description
We are looking for enthusiastic, confident, and customer-oriented individuals to join our team as Customer Care Executives for Voice and Sales processes.
This is an excellent opportunity for freshers and experienced candidates who have good communication skills and are interested in building a career in customer service and sales.
Key Responsibilities
- Handle inbound and outbound customer calls professionally.
- Assist customers with their queries and provide appropriate solutions.
- Explain product and service details to potential customers.
- Understand customer requirements and recommend suitable solutions.
- Generate sales and achieve assigned performance targets.
- Maintain a high level of customer satisfaction.
- Follow up with customers and maintain professional communication.
Eligibility Criteria
- Minimum qualification: 12th Pass.
- Age between 18 and 30 years.
- Good communication skills in English and Hindi.
- Basic computer knowledge is required.
- Knowledge of MS Excel is preferred.
- Ability to handle customer queries confidently.
- Freshers and experienced candidates can apply.
- Previous experience in customer service or sales is an added advantage.
Salary & Benefits
- Starting salary: ₹15,000 per month.
- Attractive performance-based incentives.
- Additional bonuses based on performance.
- Training and development opportunities.
- Growth opportunities opportunities.
- Friendly and professional working environment.
Required Skills
- Customer Service
- Communication Skills
- Sales & Customer Handling
- Basic Computer Knowledge
- MS Excel
- Problem-Solving Skills
- Convincing and Negotiation Skills
Who Can Apply?
Freshers looking for their first job and candidates with 0–3 years of experience in customer service, telecalling, BPO, or sales are welcome to apply.
Pay: ₹15,000.00 - ₹21,000.00 per month
Work Location: In person
📌 Customer Care Executive (India)
🏢 eJAmerica
📍 India