Apply on Kit Job: kitjob.in/job/43gdpy

Role : ServiceNow GenAI Consultant

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Company Name : Willware Technologies

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Experience : 5+ years

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Work Model : Remote / Fulltime

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Work Location : Mumbai, Pune, Chennai, Bengaluru, Hyderabad, Delhi/NCR, Kolkata, Kochi, and Bhubaneswar

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Job Description:

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We are looking for a skilled ServiceNow GenAI Developer who can design and implement AI-powered solutions within the ServiceNow platform. The ideal candidate should have hands-on experience with ServiceNow AI features, Generative AI integrations, and workflow automation to enhance enterprise productivity and user experience.

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Key Responsibilities:

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- Design and implement GenAI-powered solutions within ServiceNow (Virtual Agent, Now Assist, AI Search)
- Integrate LLMs (Large Language Models) like OpenAI / Azure OpenAI with ServiceNow
- Develop and customize ServiceNow modules (ITSM, ITOM,



HRSD, CSM)
- Build intelligent workflows using Flow Designer & IntegrationHub
- Implement AI-driven chatbots and automation use cases
- Collaborate with stakeholders to identify AI opportunities
- Ensure data security, governance, and compliance for AI solutions
- Optimize and maintain AI models and workflows.

Required Skills:n

- Solid experience in ServiceNow platform development
- Hands-on with:
- Now Assist (GenAI)
- Virtual Agent
- AI Search
- Experience with REST APIs & IntegrationHub
- Knowledge of LLMs / Generative AI concepts
- Scripting skills: JavaScript, Glide APIs
- Understanding of ITSM/ITOM processes

Apply on Kit Job: kitjob.in/job/43gdpy

📌 ServiceNow Gen AI Consultant (Bunghmun)
🏢 Willware Technologies
📍 Bunghmun