Apply on Kit Job: kitjob.in/job/44wlls

Job Description

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Current Job Title : Sales Manager I

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Reports to (Job title) : The Head of Department and ultimately the General Manager

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Department : Sales

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Sub-department : Sales Generalist

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# Direct reports : -

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(# incumbents reporting to you)

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# Indirect reports: -

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(Span of control; Total number of incumbents in your team)

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A. Please indicate what the primary focus of the function is: please choose between both options. It is not possible to select both options. Focus is on technical expertise and individual contribution

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(Individual contribution – the position is focused on technical expertise rather than people, project or process management) Focus is on management (the focus of the position is on people, project and process management) B.

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Mission: Describe below the primary purpose and function of this job. Why does the job exist in the company?

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Please formulate your answer as follows: which activities (a,b,c) will need to be completed in order to obtain the following results (x,y,z).

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The Sales

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Manager I will be responsible to support the strategic initiatives and objectives of the Sales Department. The function should be supportive, proactive, analytical and entrepreneurial; creating memorable moments for our guests, fostering an empowered setting for the team whilst collaborating closely with their immediate report and key business partners in order to deliver quality results. The job incumbent acts as an ambassador for the brand, reflecting the company culture and values. All work is carried out in accordance with company corporate policies,



procedures and service concepts according to local requirements and regulations.

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C.

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Key roles and responsibilities: List up to 5 - 8 key roles and responsibilities of this job. Additionally, please indicate the percentage of time spent on a monthly basis for each role/responsibility.

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Roles/Responsibilities

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1.

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Assist in the smooth running of the sales department, where all aspects of the hotel’s pro-active sales initiatives are delivered and total revenue maximised, ensuring both property and company standards are attained and adhered to.

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2.

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Lead and collaborate with the team to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution.

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3.

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Support and deliver on the strategies and objectives of the sales department, taking ownership for assigned areas of responsibility and deputizing for the Head of Department in their absence.

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4.

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With the Head of Department take a leadership role in fostering a culture of growth, development and performance whilst promoting the company culture and values.

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5.

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Collaborates with the Head of Department,



ensuring that costs and departmental inventory is controlled and that target productivity and performance levels are attained

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6.

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Build and maintain effective working relationship with all key stakeholders and partners both internal and external ensuring all communications/activities are controlled and undertaken in a timely manner.

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7.

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Review and scrutinize the business performance, providing recommendations that will drive financial performance, including working with internal and external partners on adhoc projects.

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8.

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Ensures adherence to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

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D.

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Competencies & skills requirements Proven experience in a sales position, ideally within a hotel environment

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Ability to adapt to changing service environments

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Good leadership skills with a hands-on approach and lead-by-example work style

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Commitment to exceptional guest service with a passion for the hospitality industry

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Ability to find creative solutions, offering advice and recommendations Personal integrity, with the ability to work in an environment that demands excellence

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Strong communication and listening skills

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Ability to work collaboratively across functions and cultures Skilled with Microsoft Office software, especially in Excel An open, positive and communicative personality

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Ability to handle multiple challenging priorities and assignments

Apply on Kit Job: kitjob.in/job/44wlls

📌 Sales Manager (Georai)
🏢 Radisson Resort and Spa Lonavala
📍 Georai