- Welcome and attend walk-in clients professionally
- Maintain visitor records and inquiry registers
- Provide basic project information and brochures
- Coordinate meeting between client and sales team
2️. Sales Support
- Follow up with leads through calls, WhatsApp, and emails
- Maintain daily lead tracking and reporting
3️ Client Relationship Management
- Build and maintain positive relationships with customers
- Handle client queries and resolve basic concerns
- Coordinate site visits and assist during project presentations
- Ensure smooth communication between client and internal departments
4️ Documentation & Coordination
- Collect and verify KYC documents
- Assist in booking documentation process
- Coordinate with CRM, accounts, and legal teams
- Maintain proper customer data records
5️ Post-Sales Support
- Handle customer feedback and complaints professionally
6️ Reporting
- Daily/Weekly sales report submission
- Maintain inquiry conversion data
- Update management regarding walk-ins and follow-ups
Job Type: Full time
Pay: ₹10,420.17 - ₹34,806.57 per month
Ability to commute/relocate:
- Bavdhan, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Bachelor's (Preferred)
Experience:
- Guest Relationship Executive: 1 year (Preferred)