1️. Guest Handling & Front Desk Management
Welcome and attend walk-in clients professionally
Maintain visitor records and inquiry registers
Provide basic project information and brochures
Coordinate meeting between client and sales team
2️. Sales Support
Follow up with leads through calls, WhatsApp, and emails
Maintain daily lead tracking and reporting
3️ Client Relationship Management
Build and maintain positive relationships with customers
Handle client queries and resolve basic concerns
Coordinate site visits and assist during project presentations
Ensure smooth communication between client and internal departments
4️ Documentation & Coordination
Collect and verify KYC documents
Assist in booking documentation process
Coordinate with CRM, accounts, and legal teams
Maintain proper customer data records
5️ Post-Sales Support
Handle customer feedback and complaints professionally
6️ Reporting
Daily/Weekly sales report submission
Maintain inquiry conversion data
Update management regarding walk-ins and follow-ups
Job Type: Full time
Pay: ₹10,420.17 - ₹34,806.57 per month
Ability to commute/relocate:
Bavdhan, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)
Education:
Bachelor's (Preferred)
Experience:
Guest Relationship Executive: 1 year (Preferred)