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Job Purpose

The Debt Management Specialist is responsible for managing delinquent accounts, recovering overdue payments, and maintaining solid financial relationships with clients.
Culture Anchor:

- Work Hard: Consistently puts in effort, plans, and tracks daily progress to achieve targets.
- Execute with Rigor: Takes responsibility for meeting targets with focus and effort.
- Own It: Maintains honesty and fairness in all interactions in line with organization's policies.
- Act with Integrity.

Duties and Responsibilities

- Achieve collections target by visiting customers/agency.
- Monitor performance against set parameters and provide regular updates.
- Ensure legal guidelines are complied with while repossessing products.
- Maintain accurate records of customer interactions and transactions.
- Handle escalations promptly and effectively to resolve issues.
- Daily DRR (Daily Risk Report) management.
- Develop and implement strategies to improve collection rates.
- Manage a team of collection officers to achieve overall targets.
- Rectify problems encountered during the collection process.
- Manage average collection reports to monitor and improve collection performance.
- Case to Case tracking.
- Resolution at per AOP within agreed timelines.
- Portfolio Management.
- Debt Collection Strategy.
- Target Achievement.
- Regulatory Compliance.
- Reporting and Analysis.
- Risk Management.
- Team Leadership.
- Vendor Management.
- Coordinating with internal and external clients.
- Debt Collection & Recovery.
- Risk Mitigation & Legal Proceedings.
- Record Keeping & Reporting.




- Compliance & Regulations.

Required Qualifications and Experience

The required qualifications and experience mirror the duties and responsibilities mentioned above, including:

- Achieve collections target by visiting customers/agency.
- Monitor performance against set parameters and provide regular updates.
- Ensure legal guidelines are complied with while repossessing products.
- Maintain accurate records of customer interactions and transactions.
- Handle escalations promptly and effectively to resolve issues.
- Daily DRR (Daily Risk Report) management.
- Develop and implement strategies to improve collection rates.
- Manage a team of collection officers to achieve overall targets.
- Rectify problems encountered during the collection process.
- Manage average collection reports to monitor and improve collection performance.
- Case to Case tracking.
- Resolution at per AOP within agreed timelines.
- Portfolio Management.
- Debt Collection Strategy.
- Target Achievement.
- Regulatory Compliance.
- Reporting and Analysis.
- Risk Management.
- Team Leadership.
- Vendor Management.
- Coordinating with internal and external clients.
- Debt Collection & Recovery.
- Risk Mitigation & Legal Proceedings.
- Record Keeping & Reporting.
- Compliance & Regulations.

Locations

- Job Level: GB01
- Job Title: Executive - Debt Management Services - Rural, RGCL, RGCL-GUJARAT
- Job Location Country: India
- State: GUJARAT
- Region: West
- City: Surendranagar
- Location Name: Surendranagar
- Tier: Tier 3

Apply on Kit Job: kitjob.in/job/49hjtm

📌 Executive - Debt Management Services - R... (Surendranagar)
🏢 Bajaj FinServ
📍 Surendranagar