Posted Date 17 Sep 2025 Function Business Area Customer Service Location Amravati Job Responsibilities 1 Migration of free trial customers to paid customers through outbound calls 2 Liaison with customer for upselling and cross selling 3 Handle inbound customer queries and explain about the product and offer information 4 Manage and resolve customer complaints 5 Enter current customer information into the system and update existing customer information 6 Identify and escalate priority issues 7 Follow communication procedures guidelines and document all call information according to standard operating procedures Education Requirement 10 2 Non technical Graduate Experience Requirement 6 - 12 Months Skills Competencies 1 Knowledge in telesales 2 Speak and write local language 3 Verbal and listening skills 4 Interpersonal Skills 5 Attention to detail 6 Result oriented 7 Customer centricity Location Map Amravati