Core Responsibilities
1. Advanced Technical Expertise & Troubleshooting
Complex Diagnostics: Lead the diagnosis and resolution of the most difficult and chronic technical problems, particularly those requiring in-depth knowledge of complex electrical, mechanical, or automated systems.
Specialized Service: Perform advanced installation, commissioning, maintenance, and modification of high-value or specialized equipment/systems.
Root Cause Analysis (RCA): Conduct detailed failure analysis and implement long-term corrective actions to prevent recurrence.
2. Leadership and Mentorship
Team Guidance: Mentor, train, and provide technical guidance to junior Service Engineers and Field Technicians, helping them develop their skills.
Workflow Management: Schedule and supervise service projects, ensuring productive allocation of resources and adherence to project timelines and budget.
Quality Assurance: Oversee the quality of all service work performed by the team, ensuring compliance with industry standards and regulatory requirements.
3.
Client Management and Business Development
Key Account Support: Act as the primary technical point of contact for critical clients and key accounts, managing client expectations and ensuring high satisfaction levels.
Service Contract Management: Identify opportunities for upselling service contracts, spare parts, or equipment upgrades, assisting the sales team in technical proposals.
Reporting and Communication: Prepare detailed technical and service reports for both management and clients, clearly communicating complex technical information and solutions.
Experience 5 - 8 Years Salary 3 Lac To 4 Lac 50 Thousand P.A. Industry Real Estate / Construction Qualification B.E Key Skills Service Engineer Service & Application Engineer Technical Service Engineer Plant Maintenance After Sales Service Technician Activities Utility Maintenance Travel Arrangements Preventive Maintenance Machine Maintenance Medical Equipment
Apply on Kit Job: kitjob.in/job/4egxwk
📌 SR. Service Engineers (Maharashtra)
🏢 Impact Hr N Km Solutions
📍 Maharashtra
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