Apply on Kit Job: kitjob.in/job/4eox79

Position Overview - The Retail Manager will lead operations at our Gurugram Experience Centre, a premium showroom for fitness and wellness equipment. Focus on creating immersive customer trials for Fitness & Wellness Equipment’s, driving sales through expert consultations, and ensuring a safe, hygienic, high-energy environment while managing team performance, inventory, and operations in Gurugram's competitive fitness market.

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Key Responsibilities

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- Oversee daily centre operations, including guided equipment demos, personalized fitness consultations, and trial sessions to convert visitors into buyers.

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- Drive sales targets via upselling bundles (e.g., home gym packages), in-centre events like wellness workshops, and partnerships with local gyms/trainers.

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- Monitor inventory for demo units, accessories, and consumables; coordinate maintenance to keep all equipment functional and hygienic.

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- Ensure strict safety protocols: daily equipment checks, user guidelines during trials, and compliance with fitness industry standards.

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- Handle customer feedback on product usability/ergonomics, resolving issues like sizing or warranty queries.

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- Analyse footfall, trial-to-sale ratios, and CRM data to optimize layout and promotions; report monthly on revenue per sq ft.

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- Promote the centre via social media,



local events, and collaborations with Gurugram influencers in fitness/wellness space.

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- Build B2B networks with gyms, corporates (e.g., DLF Cyber City), and trainers for bulk orders; adapt to seasonal trends like summer home gym spikes.

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- Critical to prevent injuries during demos—missing this risks liability.

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Required Qualifications & Skills

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- Bachelor’s in business, Sports Management, or Fitness-related field; 3-5 years in retail/showroom management, ideally fitness equipment or wellness retail.

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- Strong sales acumen with proven results in experiential retail.

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- Proficiency in POS/CRM and basic fitness tracking apps.

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- Leadership skills for engaging a high-energy team; excellent Hindi/English communication for diverse Gurugram clientele.

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- Physical fitness for demos and ability to lift/handle equipment safely.

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Preferred Experience

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- Worked in fitness brands Companies or equipment showrooms.

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- Experience with wellness trends like home gyms, recovery tools (massagers, foam rollers).

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- Local Gurugram network for B2B sales to gyms/corporates.

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Skills: demos,sales,retail,wellness,operations,corporates,fitness,retail manager

Apply on Kit Job: kitjob.in/job/4eox79

📌 Retail Manager (Gurugram)
🏢 The India Fitness Connect
📍 Gurugram