Apply on Kit Job: kitjob.in/job/4gwqk6

We are a growing website development and digital marketing company serving real estate clients across India. We are looking for a dedicated Customer Relationship Manager to handle client communication, manage follow-ups, conduct online meetings, and maintain our CRM system. The ideal candidate will be the key point of contact between our clients and internal team, ensuring smooth project coordination and long-term client satisfaction.

Key Responsibilities

Manage daily client follow-ups through calls, emails, and WhatsApp

Schedule, coordinate, and conduct Google Meet calls with clients

Maintain and update client records in the CRM software accurately

Send timely project updates, proposals, and reports to clients

Coordinate between clients and internal design, development, and marketing teams

Build solid, long-term relationships with real estate clients

Handle client queries, feedback, and resolve concerns professionally





Prepare daily/weekly reports on client interactions and project status

Identify opportunities for upselling additional services to existing clients

Requirements

Excellent spoken and written English (mandatory)

Working knowledge of CRM tools (HubSpot, Zoho, or similar)

Proficiency in Google Workspace, MS Excel, and email communication

Robust interpersonal and organizational skills

Confident, pleasant, and qualified communication style

Ability to manage multiple clients and tasks simultaneously

Graduate in any stream (BBA, MBA, B.Com, or related field preferred)

Prior experience in client servicing, real estate, or digital marketing is a plus

Pay: ₹8,000.00 - ₹15,000.00 per month

Work Location: In person

Apply on Kit Job: kitjob.in/job/4gwqk6

📌 Customer Relationship Manager Crm Gwalior (India)
🏢 Business Junction Consultancy services
📍 India