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We Are Hiring | Learning Experience Leader We are looking for an experienced and energetic Learning Experience Leader to join our team in Mohali and Indore Location: Mohali ,Indore Experience: Minimum 1 Year in International BPO Role: Process Trainer Shift: Rotational Shifts ⚡ Immediate Joiners Preferred Key Responsibilities: • Set standards and expectations through conduct, work ethic, integrity, and leadership • Create and deliver end-user, partner, and distributor training programs • Develop curriculum, training modules, and assessments for preparatory courses • Deliver technical preparatory training based on enterprise requirements • Motivate trainees and ensure effective learning outcomes • Continuously improve training programs and learning opportunities • Update and revise training content as per business and process changes • Maintain all training documents and materials as the content expert • Develop and manage induction and onboarding programs • Monitor trainee progress through assessments and manager feedback • Ensure compliance with statutory training requirements • Support e-learning initiatives and create digital learning modules • Research and implement new workplace learning methodologies Requirements: • Minimum 1 year of experience in International BPO is mandatory • Experience in training, coaching, or process learning preferred • Strong communication and presentation skills • Excellent stakeholder management and leadership abilities • Understanding of e-learning tools and training methodologies • Fintech process experience will be an added advantage • Comfortable working in rotational shifts

Apply on Kit Job: kitjob.in/job/4ljgge

📌 Process Trainer (Mohali)
🏢 BSLN CONSULTANCY
📍 Mohali