26 May
|
KEYNU AESTHETICS
|
Paschim Vihar
26 May
KEYNU AESTHETICS
Paschim Vihar
Apply on Kit Job: kitjob.in/job/4lti2w
You’ll be the first human touchpoint for new leads and a steady partner for existing clients. Your job is to respond fast, guide clearly, book accurately, reduce no-shows, and keep our CRM clean — across calls, WhatsApp, Instagram and walk-ins. It is not about selling; it's a thoughtful, helpful follow-through from first enquiry to confirmed appointment and feedback after visit one.
Key Responsibilities
- Lead response & nurturing
Reply to Instagram DMs/comments and WhatsApp within SLAs; call new form leads; qualify needs; move each conversation to a transparent next step (consultation/ appointment).
- Appointment booking & calendar control
Book, reschedule and confirm appointments; balance doctor/therapist schedules and room availability; send reminders, pre-visit instructions and location info.
- Follow-ups & show-rate
Run structured follow-ups on undecided leads; recover no-shows/cancellations; capture first-session feedback the same day and flag issues early.
- Information accuracy (no medical advice)
Explain treatments at a high level; escalate clinical questions to the doctor; never offer medical advice.
- CRM discipline & documentation
Keep records complete and tidy: contact details, lead source/UTM, notes, consent status, next-action dates, outcomes; attach before/after feedback where needed.
- Daily reporting
Maintain simple daily trackers: recent leads, contacted, booked, show-ups, re-bookings, and reasons for drop-off; share quick insights on which sources are converting.
Job Types: Full-time, Permanent
Pay: ₹30,000.00 - ₹45,000.00 per month
Benefits:
- Paid sick time
Ability to commute/relocate:
- Paschim Vihar, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- CRM in Aesthetics: 2 years (Required)
Work Location: In person
Apply on Kit Job: kitjob.in/job/4lti2w
📌 Client Relationship Consultant - Aesthetics and Dermatology (Paschim Vihar)
🏢 KEYNU AESTHETICS
📍 Paschim Vihar