Job description Job Title Customer Support Executive Company Altruist JD Location Indore Madhya Pradesh Openings Multiple Airtel Black Black Gold Airtel BB IPRU IBL We are hiring Customer Support Executives to manage inbound and outbound customer interactions for leading telecom and insurance processes The ideal candidate will have strong communication skills and a customer-first attitude Key Roles Responsibilities Handle customer queries via phone in a professional manner Provide accurate information and resolve customer issues effectively Ensure high levels of customer satisfaction Maintain proper records of customer interactions Escalate unresolved queries to the appropriate department Follow up with customers when needed Adhere to process guidelines and compliance standards Meet daily and monthly performance targets call quality response time resolution etc Eligibility Qualification Undergraduate Graduate 15 years of education Experience 0 to 2 years Languages Required Good communication in Hindi English Shifts Week Offs Shift Timings Boys Rotational Shifts Girls Any 9-hour shift between 6 AM - 8 PM Select processes offer Day Rotational Shifts No Night Shift Weekly Off 1 or 2 Rotational depending on process Job Type Full-time Pay 120 000 00 - 240 000 00 per year Advantages Provident Fund Ability to commute relocate Indore Madhya Pradesh Reliably commute or planning to relocate before starting work Required Education Higher Secondary 12th Pass Preferred Location Indore Madhya Pradesh Required Work Location In person