: Customer Contact Representative Company Overview NetRTech Solutions LLP is a dynamic organization specializing in placements, technology consulting, project execution, product development, sales, and training. With robust expertise across multiple domains, we deliver innovative solutions and exceptional value to our clients.
Role Summary We are looking for a motivated and customer-focused Customer Contact Representative to join our team in Ahmedabad. This is a full-time, on-site role where you will be responsible for delivering high-quality customer support and ensuring a positive customer experience.
Key Responsibilities - Respond to customer inquiries and concerns in a professional and empathetic manner
Resolve customer issues efficiently to maintain high satisfaction levels
Build and maintain strong, positive relationships with customers
Assist the team in enhancing customer service processes and quality
Manage multiple tasks effectively while maintaining accuracy and attention to detail Required Qualifications - Excellent communication and interpersonal skills
Robust problem-solving and multitasking abilities
Patient, positive, and detail-oriented mindset
Previous customer service experience is an added advantage
Fluency in multiple languages is a plus
Minimum qualification: High school diploma or equivalent Salary & Perks - CTC: ₹26,000 – ₹38,000 per month
Night Shift Allowance: Additional compensation for hours worked beyond 40 per week Perks & Facilities:
Complimentary meals during shifts
Cab facility available between 9:00 PM – 6:00 AM
Temporary accommodation provided for 5 days for relocated candidates
Travel tickets from your place to Ahmedabad. Job Type - Full-time
Apply on Kit Job: kitjob.in/job/4puxhi
📌 Customer Service Specialist Punasa
🏢 NETRTECH SOLUTIONS
📍 Punasa
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