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Job Title: Tech Support Engineer (Linux) Role: Software and Hardware Infrastructure Implementation and Support Experience: 3+ years of experience in the role of Software and Hardware Infrastructure implementation and support Location: Indore, MP, Noida– Work from office Education Qualification: BE (IT/Computers), MCA Roles and Responsibilities - Identify Hardware and Software requirements related to Product Implementation.
Keep yourself updated with latest trends in Hardware and Software Infrastructure
Design highly available product deployment architecture, networking architecture and storage architecture, virtualization architecture.
Design network security as per the requirement of customer.
Design and deploy Hardware, Software and Application monitoring tools.
Use automation for deployments and system upgrades
Diagnose customer reported problems or configuration issues and recommend possible solutions within agreed SLAs
Provide technical reviews of user documentation, product requirements documents,



product videos and other functional specifications.

Must Have Skills
Design and deployment of infrastructure architecture (servers, storage, virtualization, networks).
Hands-on experience in IT infrastructure deployment and support (servers, operating systems, Linux, Kubernetes, virtualization, cluster setup).
Hands-on experience with operating systems (Oracle Linux, Ubuntu) and basic application support.
Experience handling large customers and providing remote support (OS, K8s)
Solid understanding of databases and multi-tier application workflows.
Experience in deploying and supporting large-scale infrastructure projects.
Creation of HLD, LLD
Linux
Linux Virtualization – KVM/Oracle Virtualization
Experience in Ansible, Python, Shell Scripting
Experience in using monitoring tools like Nagios etc.

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